Resident Manager

Job Title: Resident Manager

FLSA Status: Full Time - non-exempt
Reports to: Harbor Light Administrator

Schedule: FT
Supervises: N/A

Closing Date: 12/6/2023

Rate of Pay: $19-$20.40/hour

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Scope of Position/Essential Functions:

Resident Manager:

1. Responsible for assisting and maintaining the program standards of the Harbor Light Center. House rules, attendance, med room, room checks, UAs, packout room, Front desks (enforce confidentiality, sign in/out forms, appt forms) chore assignments, contact for evening AA/NA meetings.
2. Responsible to make sure Bridges is updated accurately and timely. "Contracts", appt forms, incidents, rule violations, absences, discharges...anything that generates an email.
3. Follow specific program and clerical duties as well as emergency duties as assigned by the Administrator.
4. Treating all those entering our facility with dignity and understanding.
5. Will assist in implementing the rules of the program fairly and equitably.
6. Must have flexibility in scheduling.
7. Maintain the safety and security of the building and its occupants. Clearing travel path, create a presence at meals and class.
8. Know and enforce facility rules as well as enforce program policy and procedure when it comes to the residence.
9. Assist in directing and assisting volunteers as necessary. Contact for evening meetings and dental at your door.
10. Assist in answering telephones, providing information and referral for social service program. Assist front desk with walk-ins: Police officers and mail.
11. Assist in performing program registration and necessary paperwork. Oversee the completion of Ph III contracts, Sponsorship and AA/NA meetings.
12. Must be able to work on many projects at once with many interruptions, multiple deadlines, and competing priorities.
13. Maintain ongoing professional relationships in all interpersonal contacts.
14. Requires daily involvement in personal and professionally sensitive matters that require maintaining absolute confidentiality. Be familiar with Mandatory Disclosure/Confidentiality Statement and 42 CFR.
15. Preform urinalysis tests as well as breathalyzing residents when necessary.
16. Assist with random room checks.
17. Be responsible that all applicable record keeping is maintained, and appropriate forms completed. Attendance, Med Sheets, Sign in/out sheets, Bridges notes UA, Ph III, incidents.
18. Keep track of and communicate with Residents regarding Program Fees, EBT/SNAP, Gift-in-Kind.
19. Assist in transportation of residents or daily business needs.
20. Attend all staff meetings as assigned.
21. Other duties as assigned by the Program Administrator.

Property Manager:

1. Responsible for overseeing the entire Harbor Light and Stout St Family Services buildings. Train RMs / RFs to submit a communication and verify the communication's validity prior to submitting a repair request to program administrator.
2. Must maintain the Harbor Light and Stout St facilities in a clean, sanitary and orderly condition.
3. Maintain supplies and equipment necessary for the cleaning of the Harbor Light and Stout St facilities.
4. Communicate and update the Administrator daily of any building progress and/or equipment and repairs necessary.
5. Maintain the safety and security of the building and its occupants.
6. Contact and coordinate repairs through outside vendors.
7. Requires visual ability to evaluate areas of the facility that need cleaning and/or maintenance.
8. Coordinate with the RM's and Administrator and participate in the cleanup of both inside and outside the facilities, i.e., chore assignments.
9. Work with Resident Managers in the coordination of custodial assignments.
10. Prepare monthly summary reports of all projects in process & maintain schedule of building inspections.
11. Attend all staff meetings as assigned.

Education and Work Experience:

Associate degree in business or combination of education and experience

CAC 1 preferred

Minimum of 2 years work experience in janitorial/building maintenance required.

Must be familiar with alcohol and/or drug treatment program, education and/or work experience in human services helpful.

Individual must have the ability to speak, read and write the English language.

Knowledge, Skills and Abilities Required:

Cannot participate in any form of substance abuse or show evidence of abuse while performing their duties or while present on The Salvation Army property.

Must show respect for other employees, associates, clients, and the goals and objectives of The Salvation Army.

Must have a valid Colorado driver's license.

Must possess necessary initiative, adaptability, and responsibility to work with minimal supervision.

Knowledge of building maintenance

Understanding of OSHA regulations and health and safety procedures preferred

Knowledge in electrical, plumbing, and janitorial practices

Understanding of equipment cleaning and maintenance.

Ability to maintain a professional level of confidentiality in handling business matters.

Demonstrate an ability to manage multiple tasks and prioritize.