What are the responsibilities and job description for the Technical Advisor - Sewell Fleet Management position at THE SEWELL FAMILY OF COMPANIES INC?
Technical Advisor - Sewell Fleet Management
The Sewell Family of Companies is seeking a motivated and driven individual to join our Sewell Fleet Management team as a technical advisor in Ft. Worth, Texas. The technical advisor focuses on customer service to accommodate our clients’ fleet needs. As part of Sewell Fleet Management, the individual will have the opportunity to work with a team of professionals dedicated to providing exceptional customer service and contributing to the organization’s success.
Job Responsibilities:
- Answer inbound calls and make necessary outbound calls at our call center for client’s fleet services.
- Assist with processing and updating items submitted electronically
- Handle clients’ needs according to protocol and situations, assisting in locating service centers, approving maintenance and services needed, and maintaining communication through our fleet management system
Schedule: Full-Time with flexible opportunities
Qualifications:
- Strong written and verbal communication
- Proficient in using a computer and multiline phone system
- Strong problem-solving skills
- Experience in automotive, fleet, or maintenance & service.
- A desire to provide concierge level customer service at all times
About Our Dealership:
The Sewell Family of Companies takes pride in being a place where people love to work and love to do business. At Sewell, we recognize the value of continuous growth and the character of our team members. We believe every team member has a unique talent, and we are invested in helping them reach their full potential.
Benefits:
(Full-time team members are eligible after a provisional period)
Benefits include medical, vision, and dental insurance; 401K retirement savings; company-paid life insurance, short-term disability, TelaDoc, continuing education and training; and paid time off. Our company maintains a firm policy of equal employment opportunities for all team members. We hire, train, promote and compensate team members based on personal and professional competence and potential for advancement without discrimination regarding race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.
