What are the responsibilities and job description for the Operations Coordinator → Account Manager / Executive Assistant Track position at THE SPA MART HOLDINGS LLC?
About The Spa Mart
The Spa Mart supports spas, resorts, and wellness businesses across the U.S. We’re a hands-on team. We work together. Titles don’t stop work from getting done.
The Role
You’ll start as an Operations Coordinator. You’ll learn how the business runs from the ground up. That includes systems, vendors, customers, and warehouse operations.
As you grow, you can move into:
- Account Manager
- Executive Assistant (Operations-Focused)
- Or a hybrid role
What You’ll Do
- Track orders, shipments, and open issues
- Follow up with vendors and internal teams
- Support customer and account issues
- Help in the warehouse as needed
- Complete other tasks as assigned
- Keep systems and documentation organized
What We’re Looking For
- Organized and dependable
- Clear communicator
- Willing to jump in wherever needed
- Comfortable with changing priorities
- Takes ownership
Operations, customer support, admin, or warehouse experience is a plus.
Growth Path
- 90-day review with raise opportunity
- Promotion to Account Manager or Executive Assistant based on strengths
- Long-term growth into a key operations role