What are the responsibilities and job description for the New Patient Scheduler position at The Spine and Brain Institute?
Job Summary
We are seeking a highly organized and detail-oriented New Patient Scheduler to join our dynamic team. The ideal candidate will play a crucial role in managing appointments, incoming referrals, and ensuring smooth operations within our medical office environment. As a New Patient Scheduler, you will be responsible for coordinating new patient appointments, maintaining accurate records, and providing exceptional service to patients and staff alike.
Responsibilities
- Screens all incoming new patient referrals and schedules new patient appointments according to urgency, physician preference and insurance requirements.
- Obtains all necessary information for initial review (Patient demographics, Patient diagnosis, Insurance information, Medical records.)
- Reviews records; determines if review of records by physician is needed prior to scheduling an appointment.
- Determines if referral or prior authorization is needed and received
- Schedules appointments according to urgency of diagnosis, and availability of the physicians
- Schedules appointments according to each physician’s preference (specific days, times and lengths of appointments)
Requirements
- Ability to follow directions, and record data accurately
- Ability to prioritize and multitask
- Strong attention to detail
- Excellent customer service skills
- Ability to communicate clearly and concisely with physicians, patients, visitors, and/or other staff members.
Join us in providing outstanding care while ensuring efficient scheduling processes that enhance patient experiences. We look forward to welcoming a dedicated New Patient Scheduler who thrives in a supportive healthcare environment.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Surgery
Schedule:
- Monday to Friday
Experience:
- Medical office: 1 year (Required)
Ability to Commute:
- Henderson, NV 89052 (Required)
Ability to Relocate:
- Henderson, NV 89052: Relocate before starting work (Required)
Work Location: In person
Salary : $16