People and Culture Generalist

Who You Will Be Working For:
The Springs Resort, located in the heart of Pagosa Springs, Colorado, is a renowned luxury destination celebrated for its 25 naturally hot therapeutic mineral pools sourced from the deepest geothermal hot spring, The Mother Spring. Nestled alongside the San Juan River, the resort offers breathtaking views of the surrounding mountains and is an ideal retreat for relaxation and rejuvenation. Guests can indulge in world-class spa treatments, unwind in the healing waters, and experience the tranquil ambiance of this serene getaway. With a commitment to wellness and exceptional guest service, The Springs Resort provides an unforgettable experience for visitors seeking both adventure and relaxation in a stunning natural setting.

Where You Will Be Working:

• Location: 323 Hot Springs Blvd, Pagosa Springs, CO, 81147
• Recognized as one of the best hot springs in the world.
• Guinness World Records holder for the world's deepest aquifer.
• Certified Great Place to Work (May 2024 – May 2025).

Job Summary:
The People and Culture Generalist supports the daily functions of the People and Culture department, ensuring smooth and efficient operations. This role is integral in fostering a positive, inclusive, and dynamic culture aligned with the values of The Springs Resort and Spa.

Key Responsibilities:

• Recruiting and Talent Acquisition
  • Assist with full-cycle recruiting efforts, including posting job openings, coordinating interviews, and supporting onboarding processes.
  • Help build and maintain relationships with local organizations, schools, and professional networks to support talent acquisition efforts.
  • Contribute to implementing strategies to attract and maintain a diverse and inclusive workforce.
• Training and Development
  • Support the development and delivery of training programs to help associates enhance their skills and performance.
  • Collaborate with department leaders to identify training needs and assist with implementing tailored development plans.
  • Help promote a culture of continuous learning through workshops, mentorship opportunities, and online learning platforms.
• Project Support
  • Assist in coordinating People and Culture-related projects, such as associate engagement initiatives, wellness programs, and policy updates.
  • Work with cross-functional teams to ensure smooth execution of departmental initiatives.
  • Track project progress and provide status updates to the People and Culture team and leadership.
• Associate Relations and Support
  • Act as a helpful resource for associates, addressing questions and assisting with workplace concerns.
  • Support the resolution of associate relations issues by facilitating communication and maintaining fairness.
  • Help ensure compliance with state and federal labor laws by supporting departmental processes.
• Administrative Support
  • Maintain accurate associate records and assist with managing People and Culture systems.
  • Help prepare reports on departmental metrics to support decision-making and strategy.

Who You Are:

• A team player who is passionate about fostering an ngaging, positive workplace environment.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.

Comfortable supporting a variety of People and Culture functions in a fast-paced setting

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
• 1-2 years of experience in human resources or a related field.
• Knowledge of HR compliance and labor laws is a plus.