Events Sales Manager

Description

The Event Manager is responsible to coordinate all events in the hotel by liaising with all departments. Act as a single contact point for event needs. Maximize the sale of hotel function spaces. Actively solicit and sell event spaces at the hotel. Lead in the maintenance of department tracking systems, databases, and reports. Represent the sales department both internally and externally in a professional manner in accordance with company standards. This role includes administrative work related to the management of catering business operations. Manager must work independently and exercise discretion and judgment.

The ideal candidate for this position

Must be able to work weekends

Flexible hours to accommodate greeting events

College Degree in Business, Hospitality, or related field preferred.

Hotel experience preferred.

Knowledge of Opera, Delphi/Triple Seat, Cendyn preferred.

Ability to enter and locate work-related information using computers and/or point-of-sale systems.

• Possess a gracious, friendly, and fun demeanor.

Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail.

Strong verbal and written communication skills in English.

Ability to work independently and to collaborate with others to promote an environment of teamwork.

What you will be doing

Facilitate site visits and conference calls

Lead the Events Department

Actively sell and manage all event planning process

Answer sales event leads and sends proposals and estimates with the support of the Sales Coordinator

Maximization of catering revenues for in-house groups and communication of function arrangements to all responsible parties

Follow up on all event leads

Create contracts, BEO’s, Banquet checks with the support of Sales Coordinator

Event Administrator for Triple Seat (Groups Events Booking System)

Create all SOP’s for Catering and Banquets teams

Manage scheduling and payroll for Catered events for proper employee payouts

Manage all outside Event vendors and relationships to events

Greet the client at events booked

Assist in major events if needed (Art Basel, Swim Show etc.)

Sales Monthly Goals:

The Sales Team will be required to complete the following activities monthly.

o Prospecting Calls Defined as a new account, account dormant for 1 year or uncovering new contact within an existing account

o Follow-Up Defined as account maintenance checking-in on a client, following up on event or upcoming stay

o Site Tours/On-site Entertainment

o Off-site Entertainment/Appointment

o Networking Events

PHYSICAL REQUIREMENTS

Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity

Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Stand, sit, or walk for an extended period of time or for an entire work shift

Qualifications