OPS RETIREMENT SPECIALIST II

Requisition No: 748381

Agency: Management Services

Working Title: OPS RETIREMENT SPECIALIST II - 72901458

Position Number: 72901458

Salary: $15.00 per hour / 20 hours per week

Posting Closing Date: 10/10/2022

OPS Retirement Specialist II – Part Time
Division of Retirement
State of Florida Department of Management Services
This position is located in Tallahassee, FL

DMS Organization and Mission:

The Department of Management Services (DMS) is a customer-oriented agency responsible for managing the various business and workforce-related functions of state government. Under the direction of Governor Ron DeSantis and DMS’ Executive Leadership Team, the agency oversees the real estate, procurement, human resources, group insurance, retirement, technology, telecommunications, private prisons, fleet, and federal property assistance programs utilized throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its mission, “We serve those who serve Florida.” Under the leadership of DMS Secretary Pedro Allende, DMS’ employees embody four pillars on a daily basis: lead by example, serve with excellence, create efficiencies, and challenge the status quo.

Division of Retirement

The mission of the Division of Retirement is to deliver a high quality, innovative, and cost-effective retirement system. The division currently has 225 full-time retirement staff and manages a 2022-23 operating budget of $45.1 million and a non-operating budget of $24.8 billion. The division administers the Florida Retirement System (FRS) Pension Plan, currently the fourth largest state retirement system in the US with more than 2.6 million active, retired, and terminated vested and non-vested members and $181 billion in assets. The division pays out $12.5 billion a year in retiree benefits and maintains the service history, vesting and membership status records, and collects nearly $4.5 billion annually in employer and employee contributions from more than 1,000 employers for all FRS members.

The Work You Will Do:

This position is within the State University System Optional Retirement Program and includes the determination of membership eligibility, appropriate plan selection, processing and approval of retirement applications, customer service to members, participating employers, provider companies, and call center duties.

The Difference You Will Make:

Helping members enter a new phase of their life is very rewarding. Many individuals seek retirement with so much uncertainty and anxiety. As an OPS Retirement Specialist II you will be trained to assist members in this transition by making their process into retirement as simple and informative as possible.

How You Will Grow:

DMS encourages its employees to constantly innovate and seek efficiencies. Our four pillars are expectations for all our workforce, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck! Working as an OPS employee, you will be able to have a flexible schedule. OPS employees can have an opportunity to gain full time employment with the State.

Required Knowledge, Skills, and Abilities:

• Knowledge of Statues, Rules, SMSOAP and SUSORP, Policies and Procedures.
• Ability to review data for accuracy and correctness.
• Knowledge of Microsoft Word and Microsoft Excel.
• Knowledge of computer termina Knowledge of correct spelling, punctuation, and grammar usage.
• Knowledge of basic mathematical principles.
• Ability to understand and apply retirement rules, regulations, and policies.
• Ability to collect, evaluate, and analyze retirement data.
• Ability to write clear and concise correspondence.
• Ability to verbally communicate relationships with others.
• Ability to work independently.
• Ability to use a personal computer.
• Ability to navigate the computer network.
• Knowledge of word processing.
• Ability to use various applications.
• This position requires sedentary work and repetitive motion.
• Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork.

Minimum Qualifications:

• A bachelor's degree from an accredited college or university and 6 months of professional experience in the area of insurance, retirement,social security, administration, call center,customer service, fiscal work, statistics, personnel, or any combination thereof.
• Experience in the areas described or any combination of the above, can substitute on a year-for-year basis for the required college education.

Special Notes:

DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses.

DMS.Ability@dms.myflorida.com

DMS.Veterans@dms.myflorida.com

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

Successful completion of background screening will be required for this position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.