What are the responsibilities and job description for the Quality Technician DSQR position at The Timken Company?
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Quality Technician DSQR
Scope – Provide quality technician support for all value streams as well as provide DSQR (Designated Supplier Quality Representative) support to AS (Aerospace) customers.
Job Essentials:
DSQR (Delegated Supplier Quality Representative) Role – Aerospace/Government:
- SAFETY
- Promote safe practices and adhere to all safety requirements including housekeeping practices, chemical labeling, and proper use of Personal Protective Equipment (PPE).
- Ensure hosted guests and visitors are aware of and adhere to safety requirements and PPE.
- QUALITY
- Obtain and maintain required training and certification necessary to act as DSQR for multiple customers.
- Complete First Article Inspections (FAI), including product measurements and overinspection as required.
- Conduct customer source inspection and promote product acceptance.
- Read, interpret, and adhere to Timken and Customer written specifications and product drawings.
- Support disposition of non-conformances and be a PACE member for MRB.
- Support response to quality concerns during product manufacture.
- Perform internal audits as required.
- Perform Outgoing Quality Audits as required.
- Support customer complaint investigations.
- Investigate RGA issues and provide reports to Quality Manager.
- Develop and review required quality documents.
- DELIVERY
- Approve product for shipment on behalf of the customer when applicable.
- Coordinate efforts to obtain customer approval of process and product changes and deviation requests via customer portals.
- Communicate issues that may prevent timely shipping of product.
- OTHER
- Support customer visits and external audits.
- Communicate with all areas of operations, engineering, support areas, Corporate Sales and Customer Service.
- Ability to coach others in proper Quality practices and customer requirements.
- Communicate effectively with customers and source inspectors and present a positive image of Timken at all times.
- Travel may be required but no more than 10%
- Other duties as assigned by Manager
Quality Technician Role (in addition to DSQR essentials above) – All Value Streams:
- SAFETY
- Promote safe practices and adhere to all safety requirements including housekeeping practices, chemical labeling, and proper use of Personal Protective Equipment (PPE).
- QUALITY
- Act as the First Contact for Quality in Operations Help Chain
- Follow all Procedures and Control Plans specific to this job and assisted job functions.
- Read, interpret, and adhere to Timken and Customer written specifications and product drawings.
- Perform measurement of product to support customer complaints and disposition activities.
- Act as PRB member for nonconformance tickets and collect tickets for MRB, as required.
- Recognize and support opportunities for Corrective Action and Continuous Improvement.
- Perform Outgoing Quality Audits as required.
- DELIVERY
- Communicate issues that may prevent timely shipping of product.
- Support RGA and customer return transactions.
- OTHER
- Communicate with all areas of operations, engineering, support areas.
- Ability to coach others in proper Quality practices.
- Support initiatives to improve overall plant performance.
- Other duties as assigned by Manager
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
Salary : $4 - $0