What are the responsibilities and job description for the Housekeeping Houseperson position at The Townsend Hotel?
Description
PRIMARY RESPONSIBILITIES:
Operations – 75%
Empties all trash receptacles and ashtrays in corridors and public areas.
Cleans all outside area walkways; sweeps stairways and landings; cleans railings and washes all EXIT doors.
Spot checks elevators, tracks, chrome, and stainless steel.
Spot-cleans walls and doors; removes cobwebs; cleans fire extinguishers.
Wipes baseboards, railings, phones, walls, ice machines, pictures, and wall sconces.
Collects soiled linen from room attendant’s carts and delivers to the area assigned.
Vacuum all inside corridors at least twice a week.
Assists in stripping rooms with linen and trash when necessary, as requested by the Housekeeper/Manager.
Deliver cribs roll-away beds and other guest-request items to guest rooms.
Removes trash periodically from all closets and public areas and hallway trash cans.
Updates Room Attendant/Housekeeper with necessary information.
Special Projects – 20%
Washes windows as requested.
Move furniture and mattresses as requested.
Hallway carpet shampooing twice a year and guest rooms once a year.
Upon pet room departures, strip all linen and sort for dry cleaning and steam cleaning carpet and upholstery.
Inventory/Delivery – 5%
Assists in keeping all storage areas and linen rooms clean, stocked, and organized. Assists Housekeeping in accepting deliveries, checking supplies, opening cartons, and placing supplies neatly on shelves.
Does monthly supply inventory and also reports any shortages in advance to the manager.
Deliver fresh/clean linen and other guest room supplies to all closets throughout the day.
BENEFITS
Success Coach every Thursday
Fifty percent off your restaurant bill for up to six guests
401 (k)
Discounted Bus Passes
Free meals during the shift
PTO Program
& so much more!
The Townsend Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided based on qualifications, merit, and business need.
This policy applies to all terms and conditions of employment.
If you are interested in applying for employment with The Townsend Hotel and need assistance to apply for a posted position, please send an email to careers@townsendhotel.com or you may call us at 248-647-8640.
Requirements
Physical Demands: Requires walking and standing for an entire shift. Requires ability to perform light to moderate physical labor: Lifting (heavy items such as mattresses, and furniture), reaching, bending, stretching, and handling. Ability to move throughout the property using service elevators and stairways.
Environmental Conditions: This role is primarily indoors, with protection from weather conditions (75%) but not necessarily from temperature changes. Outside labor is required (25%).
Essential Skills: Knowledge of applicable franchise standards and procedures. Ability to maintain a schedule of cleaning. Ability to arrive at work on time for scheduled shifts and perform physical labor. The preferred candidate will have previous housekeeping experience in a luxury, boutique hotel setting.
Education/Vocational Preparation: High school graduate or equivalent preferred.
This Job Description is intended to provide a general overview of the tasks, duties, and responsibilities of the position identified below. Although an individual employed in this position is expected to perform all of the functions referenced below, differences may exist depending on the specific location where an individual may be working.
