Salesforce Developer

Job Description

Be a part of a world-class academic healthcare system at UChicago Medicine as a Salesforce Developer for our IT Business Office. This is a remote, work from home opportunity and you may be based outside of the greater Chicagoland area.  

The Salesforce Developer supports a work stream in a complex Academic Medical Center environment and will execute key deliverables to achieve the project and ongoing enterprise vision. The developer is a hands-on Salesforce engineer with deep technical expertise and strong interpersonal skills. The developer will work closely with the business to design, develop, and deploy. You will be part of a team that is driving digital transformation at a leading Academic Medical Center in a greenfield environment. This is a unique opportunity to join the UCM team and create unique solutions in the provider technology landscape that will significantly increase patient access to world class healthcare.

Essential Job Functions

• Lead technical design; architect and document technical solutions aligned with key business objectives; help identify gaps between current and desired states 
• Develop solutions within the Salesforce platform to support critical business functions and meet business objectives using both configuration and development
• Leverage Salesforce's out-of-the box functionality and identify appropriate opportunities to customize. Collaborate with other product teams to integrate data and functionality to advance the organization's strategic direction
• Participate in the full software development life cycle: technical design, development, testing, deployment, and production solution
• Understand and use Salesforce APIs to integrate with external systems and data
• Participate in new initiatives/projects discussions with business and develop technical solutions based on discussions
• Actively engage with technical, product, and business teams. Collaborate with appropriate technology partners to implement enhancements and improvements that solve business problems
• In coordination with the Health Cloud Admin, provide daily support and maintenance of an internal Salesforce instance and conduct long-term improvements to operations
• Provide system administration support for the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
• Assist business users as needed during UAT, troubleshooting and resolving implementation and integration issues
• Own technical and functional specifications, maintain documentation 
• Establish and maintain best practice standards on documentation and code structures
• Respond to application issues
• Track and manage tickets
• Engage with IT Leadership on managing any managed services agreements 
• Escalate when necessary

Qualifications

• Bachelor's degree
• 7 years of experience as a Salesforce developer
• Salesforce implementation experience
• 3 years of Salesforce Health Cloud experience
• 3 years’ experience in Salesforce Lightning, APEX programming, LWC, APIs, and SOQL
• Exposure to health/EMR data (Epic datasets)
• Experience with Omnistudio: Omniscripts, Flexcards, Data Mappers, and Integration Procedures
• Certified in Omnistudio Developer, Platform Developer I & II preferred
• Strong practical deployment knowledge of Salesforce configurations
• 5 years’ experience working with an RDBMS such as MySQL, Oracle, or MS SQL Server 
• 3 years’ experience with HTML, XML, CSS, and JavaScript 
• Experience with Salesforce web services and API’s (REST, SOAP, Bulk)
• Familiarity with security standards such as TLS, SSL, SSO and data encryption
• Hands-on experience with customization (Apex Triggers, Classes & Visual Force), configuration (Formulas, Workflows, Approval processes, Custom objects and fields, Sharing Rules, Page layouts, Record types, Permission Sets, Reports, and Dashboards)
• Experience in developing integrating solutions using MS Tools, Salesforce.com APIs, and 3rd party APIs
• Proficient in working with MS SQL databases
• Experience mentoring, coaching and training developers from ground up in Salesforce
• Familiarity using DevOps tools such as Microsoft ADO and Copado

Position Details

• Job Type/FTE: Full-Time
• Shift: Days
• Job Location: Remote
• Unit/Department: IT Business Office
• CBA Code: Non-Union 

Why Join Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

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Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront.

University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs 

The University of Chicago Medical Center is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics