What are the responsibilities and job description for the Technology Support Analyst position at The University of North Carolina Greensboro?
Position Type
Administration - Staff
Position Eclass
EP - EHRA 12 mo leave earning
University Information
Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with nearly 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 1,100 faculty and 1,700 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit
In accordance with the mission of the University, The College of Visual and Performing Arts seeks to enable students to understand and embrace the artistic expression of all cultures, empowering them to enrich the human experience for themselves and others. Acknowledging the enduring traditions of excellence in each discipline, the College of Visual and Performing Arts, strives to: Teach the imaginative, critical, aesthetic, and technical skills essential to the creative process, scholarly inquiry, and professional engagement in the continually evolving fields of the visual and performing arts. Promote discovery and foster inclusive learning that enriches the understanding of human diversity and global issues as they relate to the visual and performing arts. Candidates will be expected to articulate their commitment to diversity, equity, inclusion, and access. Provide our undergraduate students with comprehensive curricula appropriate to the various degree programs offered by the College of Visual and Performing Arts. Equip our graduate students to become specialists and leaders in their fields through advanced study and training. Present public performances, shows, and events, and provide artistic resources, education and outreach to the local, regional, national and international communities that enriches student learning, promotes faculty scholarship and creative activities, which enrich the lives of all citizens while showcasing the College and University.
Position Summary
The primary purpose of this position is to provide technology support services to the faculty, staff, and graduate teaching assistants within the College of Visual and Performing Arts at UNCG. We are seeking a diverse applicant pool where the primary role for this position will include maintaining the entire inventory of computer equipment/faculty workstations for CVPA (500 machines, the majority of which are MACs), contributes to policy development and decision making on technological issues, provides one-on-one IT support for faculty, staff, and graduate teaching assistants, maintains four computer labs, and assists with data management and data recovery.
Minimum Qualifications
• Mid- to late-career with Masters and 2-4 yrs experience; OR • Bachelors and 3-5 yrs experience
Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications
Special Instructions to Applicants
Recruitment Range
$73,500 - $79,000
Org #-Department
Dean's Office - VP - 12601
Job Open Date
05/06/2024
For Best Consideration Date
05/27/2024
Job Close Date
05/26/2024
Open Until Filled
No
FTE
1.000
Type of Appointment
Permanent
If time-limited, please specify end date for appointment.
Number of Months per Year
12
FLSA
Exempt
Salary : $73,500 - $79,000
