What are the responsibilities and job description for the Sales Associate position at The UPS Store #4522?
Job Description
Associate/Customer Service Expert:
The strength of the UPS Store comes, in part, from the talented and dedicated associates at each retail location. The Customer Service Expert has knowledge of, exceptional service, manages the customer experience, and processes transactions.
We are looking for someone who:
Can work a minimum of 20-40 hours in a week, weekend hours required
Is committed to work through the December holidays, including extra hours (closed Christmas day)
Driver’s license is required, with reliable transportation.
Works well with other retail associates, customers, and potential clients in a fast-paced environment.
Able to stand for several hours at a time and able to lift 50-75 lbs.
Experience:
Customer Service: 3 years - required
Digital Production: 1 year - preferred
Qualifications:
- Quick learner, able to take directions and follow through with projects
- Energetic self-starter, driven to succeed
- Excellent written and verbal skills
- Maintain a consistent professional appearance
- Unafraid of change or technology
-Be able to become a Notary within 2 months.
- Execute customer projects by operating copiers, print production machine, fax
machines, binding equipment, laminating machines, and point-of-sale devices
Responsibilities include but are not limited to:
- Communicating with customers
- Receive and process packages for shipment
- Learns all product/service offerings and offers alternative solutions
- Consistent follow-up on production activity; telephone, written, in-person
- Developing and maintaining accurate customer files based on production
workflow.
- Motivate and inspire the team
- Learning and developing a team attitude to help meet and exceed the goals
- Developing themselves as a team player, critical to the production process.
- Will be required to work in various other areas in the store.
- Continuously practices good listening skills with customers, UPS Store team
members, and leadership.
- Empathizes with and manages demanding, impatient, and/or frustrated customers
to turn a stressful event into a positive experience
- Open and/or close the store and perform end-of-day accounting, etc.
- Engage in other back-office duties as assigned (mail, ordering supplies, etc.)
You will earn a combination of a competitive base rate plus bonuses.
Think you have what it takes? Submit your application today!
24123 Peachland Blvd. Unit C4 Port Charlotte Fl 33954 941-764-0048
Job Type: Part-time
Pay: Starting $14.00 – After trained $15.00 per hour
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 3 years (Preferred)
Work Location: In person
Salary : $14 - $15