What are the responsibilities and job description for the Retail Print Lead position at The UPS Store Print & Business Services?
University Business Centers at San Diego State University is super busy and has an opportunity for an experienced and capable Retail Print Lead. Our retail print team is consistently busy with daily print orders for workbooks, business cards, booklets, posters, banners, folders, blueprints, T-shirts, stickers, and more.
We are looking for a retail print person to interact with students, faculity and comunity businesses that come in to our retail locations on SDSU campus. As the first contact for print related items in the retail area you will help students, SDSU Departments, faculity and local businesses relize print success.
If you are a detail-oriented individual with a passion for people and understanding of the digital print process, and the vision to seize this opportunity, step to the front of the line and apply for this exciting role.
JOB FUNCTIONS: Be the first contact for retail print projects big and small. Work with the print team to deliver a world class experence. Quality control for the retail print for pay and support the entire print process. Ensure the delivery of world-class products, communication, and accuracy, all with a positive attitude. Understand the philosophy that while the customer may not always be right, the customer is always the customer and deserves respect, good communication, and quality products every time.
Essential Job Functions:
- Enjoy people and understand the digital print process.
- Ability to set up jobs using multiple graphic tools such as Adobe CC, Illustrator, and Photoshop.
- Help ensure a 5-star experence for the university walk-in students, email customers and Greek Life.
- Understand or learn production on large-format and digital production equipment, producing manuals, banners, posters, signs, wallpaper, business cards, blueprints, T-shirts, hats, stickers, and more.
- Assist in the production and finishing of customer jobs by applying different bindings, hole punching, lamination, etc.
- Ability to manage multiple people, processes, software, and tasks in a fast-paced environment while remaining positive, productive, and focused.
- Creativity, strong communication, and organizational skills.
- Quality control from order through production to delivery.
Skills Needed:
- Excellent organization, communication with a high volume of daily customers (verbal & written), and interpersonal skills.
- Strong computer skills, especially with Adobe and Microsoft Office.
- Ability to prioritize multiple tasks and deadlines.
- Ability to interact with customers and internal teams in a productive, cheerful, and supportive manner.
- Problem-solving skills to ensure customers' order requirements are met.
- Ability to perform duties with minimal supervision.
- Previous print management and graphic design experience are necessary.
Education & Experience:
- High School diploma or equivalent required.
- Previous or current print production management experience.
- Print background and graphic design experience desired.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 10 - 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
Work Location: In person
Salary : $20 - $25