What are the responsibilities and job description for the Copy and Print Associate position at The UPS Store?
Job Summary
We are seeking a motivated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met while fostering a positive shopping experience. The ideal candidate will possess strong communication skills, print skills, graphic knowlegeble, a friendly demeanor, and the ability to handle various customer inquiries effectively.
Duties
- Greet customers warmly and assist them with their inquiries or concerns.
- Process transactions accurately using a cash register, ensuring proper cash handling practices.
- Maintain knowledge of store products and promotions to effectively sell and recommend items to customers.
- Assist in stocking shelves and organizing merchandise to enhance the shopping experience.
- Handle returns and exchanges according to company policies.
- Provide support in resolving customer complaints with professionalism and empathy.
- Collaborate with team members to ensure a smooth operation of the store.
- Utilize basic math skills for accurate pricing and change calculations.
Experience
- Previous experience in retail sales or grocery store environments is preferred but not required.
- Familiarity with retail math concepts is a plus.
- Strong customer service skills with a focus on building rapport with customers.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Basic proficiency in cash register operations and cash handling procedures is beneficial.
- A positive attitude and willingness to learn are essential for success in this role.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
Ability to Commute:
- Springfield, OR 97477 (Required)
Ability to Relocate:
- Springfield, OR 97477: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18