What are the responsibilities and job description for the Scheduler position at The US Oncology Network?
Overview
Illinois CancerCare is seeking a full-time Scheduler to work at the Ottawa clinic. The Scheduler checks out patients after the clinic visit, schedules follow-up appointments, tests, and scans. The Scheduler also collect co-pays, conducts some pre-authorizations and answers phones. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Responsibilities
High School Diploma or GED.
3 Years Experience At a Healthcare Organization Preferred.
Certified Medical Assistant \"CMA\" or Certified Nurse's Assistant \"CNA\" prefferred.
Illinois CancerCare is seeking a full-time Scheduler to work at the Ottawa clinic. The Scheduler checks out patients after the clinic visit, schedules follow-up appointments, tests, and scans. The Scheduler also collect co-pays, conducts some pre-authorizations and answers phones. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Responsibilities
- Schedule appointments for follow-up office visits, scans and laboratory tests.
- Coordinate with patient all scheduled appointments. Communicate to patient instructions for tests.
- Record scheduled appointments in the Electronic Medical Record or “EMR”
- Scan office encounter forms and diagnostic order forms into the EMR.
- Perform select billing functions such as, but not limited to: collecting co-pays and co-insurances and code capturing the patient’s office visit.
- Confirm lab and imaging diagnostic codes and enter in EMR. Coordinate with provider and correct if necessary.
- Reschedule missed or changed appointment times, communicate and confirm rescheduled time to patient and record in EMR in accordance with standard policy and procedures.
- Coordinate with the Administrative Assistant to ensure all consult, vacation and on-call schedules are accurate and up to date.
- Coordinate with Scheduler Coordinator to manage physician schedule.
- May be required to provide cross-coverage for Medical Office Assistant.
- Adherence to the ILCC employee handbook, HIPAA policies and ILCC code of conduct.
- Travel to satellite clinic locations as needed.
- Performs clinical and clerical related responsibilities as requested or directed.
High School Diploma or GED.
3 Years Experience At a Healthcare Organization Preferred.
Certified Medical Assistant \"CMA\" or Certified Nurse's Assistant \"CNA\" prefferred.
