What are the responsibilities and job description for the Night Audit Supervisor position at The Westin Indianapolis?
- Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports.
- Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.
- Handle guest inquiries, requests, and complaints in a professional and timely manner.
- Monitor and ensure adherence to hotel policies and procedures during the night shift.
- Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.
- Provide exceptional guest service, anticipating needs and exceeding expectations.
- Train and mentor night audit team members, providing guidance and support.
- Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.
- High school diploma or equivalent; additional education in accounting or hospitality is a plus.
- 6 months Front Desk experience.
- Previous experience in a night audit role or similar position is preferred.
- Strong attention to detail and excellent mathematical skills.
- Proficiency in hotel property management systems and accounting software.
- Excellent communication and interpersonal skills.
- Ability to work independently and make informed decisions.
- Leadership abilities and the ability to motivate and inspire a team.
- Strong problem-solving and decision-making skills.
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
