What are the responsibilities and job description for the Spa Coordinator position at The Woodhouse Day Spa - Nashville?
Spa Coordinator/Concierge at Woodhouse Spa- Nashville (Midtown) TN.
Work at America’s BEST day spa? Awarded America's Favorite Day Spa by American Spa Magazine!
Ready to make a difference and be an important part of our Team?
Part-Time and Full Time
Front Desk/Customer Service/Guest Relations
At this front desk position your graciousness will be the first impression people feel when they arrive at our spa. As a member of our Front Desk Team, you will be the face of the Woodhouse Day Spa. You are an expert at creating a world class experience for each guest. Whether they’re here to purchase a gift card, book an appointment, or embark on a luxurious retreat, you will help facilitate each guest’s time at the spa from beginning to end.
IN THIS POSITION YOU WILL:
- Open or close the spa depending on your shift schedule.
- Check-in each guest for their service and assist at check-out after their service has concluded.
- Answer our multi-line phone system -Schedule services for guests using our Meevo software system.
- Retail products and Series.
- Confirm appointments and help prepare therapist for service day.
- Pre-book our guest at check-out for the next service.
- Provide amenities to guests when needed.
- Provide 5 Star Customer Service
- Ensure Covid Santitation Standards are met and exceeded in Spa.
- YOU CAN LOOK FORWARD TO:
- Health Benefits to include: Health Insurance, Dental & Vision
- Competitive hourly wage.
- Paid Vacation
- Free Parking
- A fast-paced, team oriented environment.
- Being an expert on all Woodhouse Signature Services and Meevo System software.
- Continuous customer service and retail product training.
- Opportunities to grow in our Company and the spa industry.
- Experience all spa services at deep employee savings.
WE HAVE SOME GUIDELINES AND REQUESTS:
- 1 year of front desk or customer service experience – at a spa, restaurant or hotel is preferred.
- Experience using scheduling software, MEEVO software is preferred!
- Be able to work a weekend day.
- Possess strong professional communication and excellent customer service skills
- Must be able to multi-task in a fast paced environment.
Job Type: Full-time and Part Time Available
Job Location:
- Nashville (Midtown) TN.
Required education:
- High school or equivalent
Required experience:
- Hospitality: 1 year preferred, not required.
Job Type: Full-time/Part Time
Luxury Spa Concierge
The Woodhouse Day Spa - Charleston -
Franklin, TN
