What are the responsibilities and job description for the Spa Coordinator position at The Woodhouse Day Spa - Sugar Land?
Want to work at America’s best day spa?
Ready to make a difference and be an important part of our Team?
Come join The Woodhouse Day Spas, voted America’s best day spa in 2012 and 2013 by American Spa Magazine!
Also voted Fort Bend County Best Spa in 2016, 2018, 2019, 2020 and 2021 by Living Magazine!
Also voted Fort Bend County Best Spa in 2016, 2018, 2019, 2020 and 2021 by Living Magazine!
We are hiring for Full Time and Part Time Spa Coordinator.
At The Woodhouse, we value our team members and strive for excellence with every guest experience. We are seeking dedicated and motivated individuals who are passionate about caring for others and who possess outstanding skills in customer service; individuals with enthusiasm, optimism and positive energy who will enhance the personal growth and wellness of our guests and team.
Our Spa Coordinator works closely with the general manager and Spa Concierge, assists with duties as needed, is super organized and has an astute attention for detail--always making sure that everyone has marching orders for the day.
More specifically, our qualified spa coordinator:
- Opens the spa and ensures the ambiance, schedule and team are prepared and ready to provide our guests' with an exceptional experience
- Orchestrates the spa schedule and ensures proper guest flow
- Works closely with the therapists to ensure that each guest is comfortable and on-schedule for their treatments
- Answers the phone with a smile each and every time
- Provides personal attention from the time the guest walks though the door, helping them have a seamless experience
- Ensures a positive, consistent guest experience and strives to exceed our guests' expectations
- Checks out guests and performs close-out reports at the end of the day
- Rocks sales numbers by providing gift card and retail recommendations and sales
- Supports the general manager and serves as back up as needed
Woodhouse Perks include:
- Competitive Pay and Incentive programs
- Generous discounts and opportunities to enjoy services and products
- “The Woodhouse Way” training
The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.
