What are the responsibilities and job description for the Team Member position at The Yard Milkshake Bar?
General Manager
The General Manager takes on the responsibility of the entire store. Staffing, managing and function of the store entirely. The General Manager should have experience in a supervisory role and be able to confidently deliver performance feedback, set store goals, foster a fun work environment, and encourage teamwork at all times.
General Manager Duties
- Excellent verbal communication and the ability to convey information clearly and effectively
- Excellent delegator and mediator
- Great interpersonal skills and customer service
- Quick decision-making and problem-solving skills
- Excellent time management
- Responsible, goal oriented, and organized
- Strong attention to detail and ability to multitask
- Ability to take direction from individuals in higher-level positions
- Manage and motivate others
- Manage and operate store following our standards
- Interact with customers and resolve complaints or grievances
- Supervise and train staff
- Able to manage labor percentage
- Able to draft a weekly schedule with sales trends and labor costs in mind
- Able to place orders for all items needed and make substitutions when necessary
Job Requirements
- Standing and walking for long periods of time
- Ability to lift up to 30 pounds
- Repetitive use of hands and arms
- Frequent bending, reaching, and pulling items up to 30 pounds
- Daily inventory to ensure par levels are maintained
- Communicate clearly and effectively with staff, Assistant General Manager, Corporate, and Operator
Qualifications and Education Requirements
- Highschool diploma or equivalent
- Previous management experience required
- Previous experience in a full service or counter service restaurant strongly preferred
*Please note that this job description is meant to give a basic understanding of the position and does not cover every job or responsibility
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
Schedule:
- Day shift
- Night shift
- Weekend availability
Work Location: One location