Hotel Administrator - Mountain Modern

About Us

The Yarrow Group is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.

Our Values

We Engage and We Listen

We Care and We Own

We Provide and We Ensure

We Appreciate and We have Fun

JOB OVERVIEW

Responsible for supporting the safe and efficient organization and operation of the Administrative departments of Mountain Modern with a focus on Human Resources support. To support and oversee the administrative hotel operations in accordance with standards and guidelines established by The Yarrow Group.

REPORTS TO

General Manager and Corporate HR

DIRECT REPORTS

n/a

KEY RELATIONSHIPS

Internal: All Mountain Modern employees; Yarrow Group Corporate HR Team

External: Hotel guests, vendors and suppliers; local community leaders; travel industry partners; and

local government officials

ESSENTIAL QUALIFICATIONS

• Bachelor’s and/or Associates degree preferred not required
• Human Resources and/or related certification
• Hospitality experience preferred
• Strong customer service aptitude and ability

• Strong analytical and reasoning skills
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Excellent problem solving and conflict resolution skills
• Be an active team player and ability to collaborate across teams

ESSENTIAL JOB FUNCTIONS

• Supports and manages the HR functions within the hotel.
• Onboarding, offboarding, policy signatures, tracking
• Manages uniforms for all employees.
• Responsible for office supply management
• Assists managers in monitoring the adherence by employees to the policies and procedures of the hotel.
• Educates on contents of the employee handbook during onboarding.
• Administers training programs to assist employees to comply with general hotel administrative responsibilities
• Tracks and audits driving and motor vehicle records documentation.
• Tracks and audits compliance with human trafficking regulations, VENZA, Bloodborne Pathogens, Fire Safety, and Active Shooter training
• Ensures compliance with employment-related regulatory requirements.
• Develops P&P’s for hotel operations that fall outside of typical departmental functions.
• Initiates and maintains effective communication within department, and between all other departments and staff at property
• Provides feedback to management on specific needs of employees when necessary
• Attends daily 9:00 AM departmental meeting
• Manages recycling program within the hotel
• Watches for safety hazards and rectify effectively
• Participates in all projects, programs, and assignments to ensure that administrative office guidelines and procedures are being followed.
• Develops a positive rapport with all stakeholders
• Is aligned with the culture, values, goals, and human resource programs of The hotel and The Yarrow Group
• Always maintains a professional appearance and attitude.
• Handling General Staff inquiries
• Navigation and assistance with navigating HRIS
• Hotel J-1 & H2B employee coordination and communication
• You Matter to Me program administration
• Employee Housing coordination including monthly inspections of common areas and quarterly for all rooms
• Employee Relations assistance where necessary
• Serves as an HR point of contact for The hotel
• Serves as the key conduit for communication for staff, i.e., skip pass info, pay & benefits related info, health related info, employee events, any emergency related info, Home Office communication to hotel staff

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, feel, or finger; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their direct report.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Compensation based upon experience, Medical, dental and vision insurance, 401k with company match, Generous PTO program. Marriott discounts.