Billing Operations Manager

Therapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D, since 2006. At Therapy & Beyond we approach the needs of each patient both individually and as part of a dynamic interdisciplinary team working with experts in applied behavior analysis (ABA) therapy, speech-language pathology, occupational therapy, and counseling. We love helping individuals reach their full potential by supporting not only the patient but also their family. We are passionate about what we do while remaining true to our defining core values of: Putting People First, Doing Our Best Together, Making Therapy Fun, and Above All, We grow potential

We are seeking an organized and efficient Billing Operations Manager to join our home office team in Flower Mound. The ideal candidate will be responsible for overseeing and optimizing all aspects of our billing operations, ensuring a smooth and productive work environment for all employees.

• Oversee and streamline billing and collection processes
• Establishes and maintains Accounts Receivable goals
• Performs monthly close and data analytics
• Promotes the company’s philosophy and mission by presenting a positive image to patients/families and community
• Reviews payer contracts to ensure billing and reimbursement compliance and accuracy
• Provides effective communication to patient/family, team members, and other health care professionals and maintains confidentiality
• Manages EMR master files related to billing and coding. Ability to understand and perform all positions and responsibilities reporting to this It is expected that all managers will float and cover critical areas when there is a shortage in an area of their responsibility or when employees are out of the office for any reason
• Work with other managers to identify opportunities for improvements and develop long-term strategies to increase and maintain practice efficiencies and patient satisfaction
• Provides a high level of customer service to patients by identifying and resolving insurance and other billing-related issues
• Upholds the company mission by actively contributing to the achievement of organizational goals, supporting leadership, promoting unity and teamwork for the benefit of patients. Hands on assistance with patients
• Demonstrates a commitment to quality of care
• Manage daily office operations, invoicing support, scheduling, and performance metrics
• Develop and implement procedures to improve efficiency and productivity

• A Bachelor‘s Degree is preferred, however, medical billing experience will be considered in its place
• Dependable, motivated, organized, a self-starter and takes initiative with a strong work ethic
• Pleasant, friendly, cheerful, and professional demeanor
• Progressive career experience in a Healthcare Billing role
• Proven experience in supervising staff
• Preferred proficiency in Google Workspace
• Experience with project management tools and methodologies
• Strong problem-solving and decision-making skills
• Exceptional communication skills, both written and verbal
• Excellent time management and organizational abilities
• Ability to multitask and prioritize in a fast-paced environment
• Promising leadership skills with a supportive and professional demeanor

WHY YOU WILL LOVE WORKING AT T&B!

• Generous benefit Package:
• Medical, Dental, Vision, and Disability
• Company Paid- Life Insurance
• 401K with company match
• Company Paid Short-Term Disability
• HSA and FSA options
• Paid Maternity/Paternity Leave
• Employee Assistance Program
• Employee Recognition

This is a Full-Time, on-site role, located in Flower Mound, TX.