What are the responsibilities and job description for the Human Resource Business Partner position at Therapy Partners Group?
We are looking for a HR Business Partner this person can reside in any of the following states: CA, NV, UT, AZ. This is a remote role, that will require up to 20% travel to our clinics.
Therapy Partners Group is the parent company of a thriving family of outpatient physical therapy and wellness brands throughout the United States. We are known for providing the highest quality individualized care for our patients and our team of highly skilled physical therapists who are passionate about helping patients achieve their goals.
We are looking to add a Human Resource Business Partner to our team! The HRBP is a strategic partner to our operations and leadership teams. Supporting Clinic Directors, Regional Directors, Senior Vice Presidents of Operations, and people leaders across multiple clinics, the HRBP ensures that our people strategy supports both team members and the business. This role requires strong judgment, knowing when to handle issues directly and when to escalate, and the ability to balance compliance, employee experience, and business needs. While the HRBP does not have direct supervisory responsibilities, they serve as a trusted advisor, coach, and mentor across the organization.
Responsibilities
Employee Relations & Compliance
Therapy Partners Group is the parent company of a thriving family of outpatient physical therapy and wellness brands throughout the United States. We are known for providing the highest quality individualized care for our patients and our team of highly skilled physical therapists who are passionate about helping patients achieve their goals.
We are looking to add a Human Resource Business Partner to our team! The HRBP is a strategic partner to our operations and leadership teams. Supporting Clinic Directors, Regional Directors, Senior Vice Presidents of Operations, and people leaders across multiple clinics, the HRBP ensures that our people strategy supports both team members and the business. This role requires strong judgment, knowing when to handle issues directly and when to escalate, and the ability to balance compliance, employee experience, and business needs. While the HRBP does not have direct supervisory responsibilities, they serve as a trusted advisor, coach, and mentor across the organization.
Responsibilities
Employee Relations & Compliance
- Lead and resolve complex employee relations issues, including coaching leaders through corrective action, performance plans, and terminations.
- Conduct objective investigations into employee complaints and workplace issues, ensuring timely resolution and risk mitigation.
- Stay up to date on federal, state, and local employment laws; apply knowledge to day-to-day decisions and escalate when needed.
- Partner with legal when appropriate to minimize risk and ensure compliance.
- Own the leave of absence process for the assigned region, ensuring compliance with federal, state (especially California), and local leave requirements.
- Partner with managers to coordinate return-to-work transitions and communicate effectively with employees throughout their leave.
- Serve as the point of contact for escalations and complex leave cases, collaborating with benefits and payroll as needed.
- Advise and coach Clinic Directors, Regional Directors, and people leaders on team communication, performance feedback, recognition, and conflict resolution.
- Guide leaders through sensitive employment matters, including separations and reorganizations, ensuring consistency and alignment with company policies.
- Provide input on workforce planning, succession planning, and clinic restructuring to support business needs.
- Conduct regular “deep dive” assessments by interviewing team members at selected clinics to understand their experiences, challenges, and engagement levels.
- Partner with Clinic Directors, Regional Directors, and leadership teams to translate findings into clear action plans that strengthen culture, improve retention, and enhance the employee experience.
- Partner with leaders through the full employee lifecycle — hiring, onboarding, development, performance management, and exits.
- Drive engagement efforts by equipping leaders to build positive team environments and respond to concerns proactively.
- Monitor culture and retention trends; develop and implement solutions with the HR team and field leadership.
- Serve as a trusted partner to clinic leaders by building strong relationships, offering insights, and ensuring HR is seen as a resource and support system.
- Analyze HR and workforce data to identify trends, risks, and opportunities; recommend and implement solutions.
- Contribute to the design and delivery of training and leadership development programs; evaluate effectiveness and adjust as needed
- Support HR initiatives and projects across the organization, bringing field-level insights to shape programs and policies
- Bachelor's Degree in Human Resources, Business Administration, or a related field required.
- 5 years of progressive HR experience with a focus on employee relations, compliance, and leadership support.
- HR Certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) strongly preferred.
- Proven ability to manage the leave of absence process end to end, including FMLA, CFRA, PDL, ADA/FEHA, and state specific leave requirements.
- Experience supporting multi-site or field based operations. healthcare of clinical setting strong preferred.
- Background in conducting investigations, advising leaders on performance management
- The role also requires the ability to travel regularly to clinics within the region and occasionally out of state for team events or to support other regions, generally not exceeding 20% of work time. Flexibility to work evenings or weekends may be necessary at times, depending on clinic, team or business needs.
- This position is primarily office-based and involves extended periods of sitting at a desk, working on a computer, and speaking on the phone. It requires normal vision and hearing as well as the manual dexterity needed to operate standard office equipment such as a keyboard, mouse, telephone, and copier.