What are the responsibilities and job description for the Inside Sales Account Manager (In person) position at Thermo Fisher Scientific?
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
About Us:
Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.
Discover impactful work:
Our Inside Sales Representatives are responsible for the sales of research products and services within a defined territory, primarily by using the telephone, but also email, Internet, and other technology. Our Inside Sales Representatives also maintain effective customer relations, develop opportunities for growth within an existing customer base, and assure market penetration and profitability while achieving sales and profit forecasts. This is an excellent opportunity for an energetic professional who is looking to grow their experience in Sales with a company that is a world leader in their industry!
Key responsibilities will be:
- Report to Lenexa Kansas office Monday thru Friday.
- Develop and maintain effective customer relations with purchasing and end user within assigned territory
- Independently make decisions, but also use available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources; Seeks out broader relationships within the account to help facilitate networking and prospecting
- Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
- Researches competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data into the business plan; Introduce new products and services
- Manage pricing and negotiate within territory to control profitability
- Maintain accurate reporting, records, and files necessary for proper management of territory
- Communicate with supervisor any customer issues or potential problems, perform other tasks assigned by manager
- Inform customers of supply and price trends and assist in inventory control, consults with customers
- Positively represent Thermo Fisher Scientific at all times throughout customer locations
Keys to Success:
Education
- Bachelor’s degree, preferably in the sciences
Experience
- 2 years sales experience OR lab experience
Knowledge, Skills, Abilities
- Strong interpersonal, oral and written communication, and presentation skills
- Proficiency in establishing goals and achieving results
- Must possess a strong desire to serve the customer
- Must deliver excellent customer service
- Must possess the organizational skills to multi-task and meet deadlines as needed
- Must be willing to travel to customer locations, if needed
- Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement
