What are the responsibilities and job description for the Supervisor, Quality position at Thermon?
Who We Are - Thermon
Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership.
Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency.
We care deeply about the success of our customers, the well-being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. We transfer the warmth needed to make life work.
The Role
As the Quality Supervisor, you will play a key leadership role in ensuring the products delivered to customers meet the highest standards of safety, performance, and reliability. You'll lead a dedicated team of QC Technicians, partnering closely with Operations and crossfunctional teams to drive accuracy, consistency, and continuous improvement across the production process.
If you enjoy building strong teams, solving complex problems, and improving processes that make a real operational impact, this is the opportunity to make a difference every day.
What You'll Do
LeadDevelop People
- Supervise, coach, schedule, and guide QC personnel across all shifts.
- Train team members on inspection methods, metrology tools, drawings, QMS practices, and bestinclass quality techniques.
Ensure ProductProcess Excellence
- Verify product conformance to internal standards and customer requirements.
- Approve firstpiece/firstarticle inspections and validate line setup checks.
- Keep all inspection and test equipment properly used, maintained, and calibrated.
Drive Quality SystemsProblem Solving
- Stay current on relevant product, design, operations, and quality documentation.
- Support root cause analysis through the 8D process, with focus on containment, RCA, and effectiveness verification.
- Coordinate MRB/NCM activities and contribute to strengthening the company's Quality Management System.
Partner Across Operations
- Work closely with Production leadership to prioritize QC activities and meet manufacturing goals.
- Provide timely, clear feedback to ensure product acceptance and prevent issues before they occur.
What You Bring
Required Qualifications
- Bachelor's degree or Associate's degree in a technical field.
- 3 years of experience supervising Quality personnel in a production or manufacturing environment.
- Experience working in an ISO 9001-based quality system.
- Proficiency with engineering drawings, specifications, and metrology tools.
Preferred Qualifications
- Certified Lead Auditor or ASQ Quality certification.
- Experience working within QMS frameworks beyond ISO 9001 (e.g., IATF 16949, AS9100, ISO/TS22163).
- Skill in training others on inspection and quality techniques.
- Familiarity with ERP/MES systems, and quality methodologies such as 8D, FMEA, SPC, and 5S.