Employee Services Generalist

Think is looking for a collaborative team player to join the Employee Services team as an Employee Services Generalist. As an Employee Services Generalist you will support Think and its employees by acting as a resource for employees and managers on items related to employee benefits, payroll, hiring and staffing.

In this role you will use your attention to detail to process payroll ensuring accuracy of employees' paychecks, benefits elections, and payroll reporting. You will act as a liaison to our HRIS (Human Resources Information System) ensuring accuracy of all employee data and serving as an expert resource on system functions, reporting, upgrades and enhancements. As an Employee Services Generalist you will also maintain robust knowledge of all of Think's benefits plans, employment laws and regulations, and required reporting.

As an advocate for Think's values and mission you will use your collaborative approach to work alongside the Employee Services Generalist team to assist in the hiring and recruitment process for Think's open positions, working closing with managers to identify key skills and hiring needs. You will conduct phone interviews, scheduling interviews on behalf of hiring managers, and assist in background checks and tracking status of all applicants.

Additional responsibilities include:

• Meet with employees to complete benefits enrollment and answer initial employment and benefits questions
• Maintain accuracy of department systems by coordinating benefit information including new employee enrollment and change reporting; Work with insurance carriers to process the proper documentation
• Develop and provide reporting as requested, including monthly/quarterly reports, Form 5500 for appropriate benefit plans, and annual ACA reporting
• Prepare for and participate in 401(k) Plan and Worker's Compensation audits
• Process market analysis of positions as assigned, including recommendations on exemption classification
• Coordinate company-wide wellness program
• Conduct exit interviews with departing employees and provide appropriate feedback to management
• Represent Think as an employer of choice via networking and participation in community events
• Answer employment-related questions for employees and managers

Education and experience

• Two years' customer service or administrative experience
• Associate degree in Human Resources, Business or related field required; Bachelor's degree preferred
• PHR or SHRM-CP certification preferred

This is a full-time position eligible for all Think's benefits. This is a hybrid role eligible to work up to 2 days/week remotely upon completion of onboarding.

At Think we will go the distance to help our employees flourish. We'll give you the training you need to hit the ground running - with confidence - in your new position, help you stay engaged and challenged, and provide an inspiring environment that celebrates your personal style, culture and background.

Think Bank is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.