What are the responsibilities and job description for the Sales Manager position at ThinkBig Networks, LLC?
The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. ThinkBig Networks was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing ThinkBig team, your contributions will directly affect our success. Your work matters here.
We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team who works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.
Job Title : Sales Manager
Location : Harford / Cecil County
Status : Full-Time / Exempt
Reports to : General Manager
Position Summary :
The Sales Manager is a hands-on role to drive residential & small business sales efforts in the market by leading a direct sales team. You will recruit, train, motivate, assist and coach a high-performance direct sales team to be the local experts on fiber and broadband service in each neighborhood and local small businesses with the primary objective to increase ThinkBig Networks customers in serviceable areas. You will assist our Community Development managers by building relationships with private communities to market within their properties to increase our network presence as we construct in their neighborhoods. You will work closely with the marketing, engineering, and operations teams to capitalize on sales opportunities throughout the customer’s journey with us.
Essential Duties and Responsibilities :
- Develop and execute a direct sales strategy to capture market share, grow revenues and generate profitable business through residential and small business sales across all product categories.
- Hire, train and coach high-performance direct sales team to increase penetration in build areas.
- Assign sales areas and maximize sales production within those areas
- Inspire and motivate residential & small business sales team to be successful in meeting monthly sales targets
- Monitor the competitive landscape and market conditions to identify opportunities, issues, and risks.
- Develop and manage planning and execution of all new private community initiatives, ensuring customer experience is optimized and key sales objectives and revenue targets are met.
- Analyze data to design accurate targets and forecasts, ensuring projections are in line with operational goals and overall company growth strategy.
- Deliver against aggressive monthly, quarterly, and annual sales targets.
- Creates an environment that stimulates an enthusiastic, innovative, and highly motivated organization focused on continuous improvement to support sales and strategy
REQUIRED QUALIFICATIONS
PREVIOUS EXPERIENCE AND EDUCATIONAL REQUIREMENTS
Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ThinkBig Networks is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.