What are the responsibilities and job description for the Multimedia Technical Support Specialist position at Thomas J Henry Law, PLLC?
Thomas J. Henry Law, one of the largest personal injury law firms in Texas, is seeking a full-time Multimedia Technical Support Specialist to work in our San Antonio Office.
Multimedia Technical Support Specialist Job Summary
The Multimedia Technical Support Specialist will be responsible for providing audio and video support for meetings and trainings, aiding management and the litigation department in the creation of and editing of various forms of audio and video training materials.
Multimedia Technical Support Specialist Responsibilities
Set up and test computer/AV equipment and presentation software
Configure, manage, maintain and support all audio and video equipment
Record, convert and edit videos, create video clips with captions
Convert videos, images and documents to meet requested formats
Provide knowledgeable consultation regarding the best and appropriate equipment and programs necessary to achieve the firm's audio/video goals
Test and provide recommendations regarding trial presentation software, AV equipment in connection with firm-related projects and events
Stay abreast of new developments in litigation and AV software/hardware through literature, user groups and seminars
Work with other IT staff to resolve issues and share knowledge
Assist with other projects and tasks as assigned
Multimedia Technical Support Specialist Requirements
Technical or Associate’s degree in computer science, audio visual or related program preferred
3-4 years’ work experience in multimedia; within a legal environment, a plus
Proficient with presentation software
Knowledge of audio visual/computer equipment (including projectors, screens, laptops, video conferencing and sound systems)
Must have advance knowledge of Adobe Creative Suite (Photoshop) and MS Office Suite (Word, Excel, PowerPoint, Outlook)
Familiarity with video editing software and applications
Advance knowledge of virtual teleconferencing platforms (i.e. Zoom, WebEx, Microsoft Teams, Skype)
Knowledge of trial presentation software (i.e. Trial Director and OnCue)
Familiarity with multimedia (audio/video) software/formats
Advance knowledge of multimedia design (digital, print and video)
Strong technical and computer skills
Demonstrated experience with troubleshooting hardware and software problems
Must be able to work independently in a fast-paced work environment
Ability to quickly adapt and provide innovative solutions
Ability to organize, coordinate, prioritize assignments and anticipate resource needs
Ability to work under pressure while handling multiple assignments
Multimedia Technical Support Specialist Benefits include:
- Medical – 80% employer contribution
- Dental, Vision, Life & other supplemental insurance
- 401K with Employer Matching (up to 4%)
- Employee Recognition Programs
- Complimentary gym membership
- Company events – to include giving back to the community!
Why Work Here?
This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients!
Our law firm has been named a “Best Place to Work” in the country by Glassdoor two years in a row!
We consistently outperform our peers in categories such as:
- Career Opportunities
- Compensation and Benefits
- Culture and Values
- Senior Leadership
- Diversity
If you are looking for the opportunity to make the most of your experience, talents and work ethic, we may be the place for you!
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