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Medical Equipment Field Service Technician

Thompson Medical Equipment, LLC
Grand Rapids, MI Full Time
POSTED ON 8/5/2025
AVAILABLE BEFORE 10/4/2025

Thompson Medical Equipment, LLC

Field Service Technician – Sterilizer Specialist

Join a team that improves patient outcomes through innovative and flexible solutions in the acute care market. At Thompson Medical Equipment, you gain more than a job—you gain a career with purpose and benefits that support your total well-being.

What We Offer:

  • Employer paid health benefits starting day one
  • Periodic Company Profit Sharing Bonuses
  • Paid vacation, personal days, and holidays
  • 401(k) with employer match (After a period of time being employed with us)
  • Tool and training reimbursement
  • Travel reimbursement
  • Cell phone stipend plan
  • Employee wellness program with company reimbursed gym membership
  • Family-owned and operated culture

What You’ll Do:

  • Install and service medical equipment (surgical lights, tables, booms, sterilizers) following manufacturer specifications
  • Diagnose and repair equipment issues, replacing mechanical, hydraulic, or electrical components as needed
  • Provide remote technical support and diagnostics to healthcare customers
  • Maintain factory certifications and product line proficiency
  • Install and maintain fiber optic, low-voltage, and media cables
  • Drive revenue growth by offering service-based solutions
  • Complete service orders, expense reports, PMs, and other documentation within required timeframes
  • Travel up to 75% and be available for after-hours or weekend support when necessary

What You’ll Bring:

  • High school diploma or equivalent (minimum)
  • Valid driver’s license with a clean driving record with a reliable vehicle
  • Ability to read schematics and site drawings
  • Hands-on experience with mechanical, hydraulic, and AC/DC electrical systems
  • Strong diagnostic, troubleshooting, and repair skills
  • Excellent verbal and written communication skills
  • Self-motivated and able to work independently
  • Willingness to undergo background check and credentialing
  • Experience in medical equipment service or related technical field preferred

How to Apply:

  • Email your resume to evan@tmecares.com
  • For assistance or to request a paper application, contact us at evan@tmecares.com or 616-724-4739

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Retirement plan
  • Safety equipment provided
  • Tools provided
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • On call
  • Weekends as needed

Work Location: On the road

Salary : $60,000 - $100,000

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