What are the responsibilities and job description for the Front Desk Receptionist position at Thornock Chiropractic, PLLC.?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Answer phone calls promptly, providing accurate information and directing calls as necessary.
- Manage scheduling and appointment bookings for clients, ensuring an organized calendar.
- Maintain office supplies inventory and place orders as needed.
- Perform data entry tasks, including maintaining client records and updating databases.
- Assist with billing inquiries and provide support for financial transactions.
- Proofread documents for accuracy before distribution or filing.
- Handle administrative tasks such as filing, scanning, and organizing office documents.
- Provide bilingual support to clients when necessary, enhancing communication with diverse clientele.
Qualifications
- Proven experience as a receptionist or in a similar administrative role is preferred.
- Strong customer service skills with a focus on client satisfaction.
- Proficiency in office software applications; experience with Chirotouch is a plus (willing to train).
- Excellent phone etiquette and verbal communication skills.
- Ability to proofread documents with attention to detail.
- Bilingual abilities are highly desirable to assist a diverse client base.
- Strong organizational skills with the ability to multitask effectively in a busy environment.
- Previous experience as a receptionist or in a healthcare setting is beneficial but not required.
If you are passionate about providing excellent service and thrive in an administrative role, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist!
Job Type: Full-time
Pay: From $18.50 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $19