What are the responsibilities and job description for the Veterinary Technician - Shift Leader position at Thrive Pet Healthcare?
Veterinary Technician – Shift Leader
Overnights
Mansfield, TX
Thrive Pet Healthcare Specialists of Mansfield is looking for experienced shift leader to join our team as part of the Thrive Pet Healthcare community.
At Thrive Pet Healthcare Specialists of Mansfield, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.
About You
The Shift Leader is a veterinary technician responsible for overseeing the hospital flow and ensuring good patient care and client service. They assist in training new employees, assessing current employees on their skillset, and aid in growing their knowledge on an ongoing basis. They work with the leadership team to develop new protocols to assist in maintaining efficiency and time management throughout the patient’s stay. They follow through the veterinarians’ plans and orders, delegate duties to the surgery/treatment technicians, and assist in all areas of treatment. They check in patients, create and discuss treatment plans, place charges, discharge patients, and discuss home care with their owners. They assist clients with concerns and/or complaints.
Experience & Skills Requirements:
- Veterinary technician licensure encouraged to apply
- Has a minimum of 3 years’ experience as an emergency veterinary technician
- Has strong leadership skills (judgment, logic, creativity, conflict resolution)
- Strong anesthesia monitoring skills required
- Possesses strong technical skills (Phlebotomy experience required)
- Is self-motivated
- Has excellent people skills (Ethical, diplomatic, courteous, professional)
- Is detail oriented and organized
- Ability to multi-task and adjust and learn in a fast-paced environment
- Are energetic: TEAM players with great communication skills
- Able to fully use their technical skills, as well as, learn from new experiences
- Provide input and assist with all aspects of patient care.
Role Responsibilities:
- Support veterinarians to ensure quality veterinary care, advocate for pets, and educate clients.
- With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow.
- Assist with surgeries and procedures in accordance with your state's Veterinary Practice Act outlined for credentialed veterinary technicians.
- Communicate with clients about individualized pet health concerns and offer guidance on Thrive Membership options, medications, and additional treatments.
- Assist in maintaining relevant, comprehensive medical records with the support of practice systems.
- Obtain relevant health history and information from clients and maintain medical charts.
- Use safe restraining techniques, follow standard protocols, and sustain clean, sterile, organized treatment areas, exam rooms, and labs.
- Be willing to guide, mentor, and support fellow team members.
About the Hospital
At Thrive Pet Healthcare Specialists Mansfield, we provide 24/7 emergency care for pets, including holidays. Our skilled emergency veterinarians and technicians are experienced in handling urgent cases, performing procedures and surgeries at any time.
We offer a full range of emergency services, including in-house bloodwork, digital X-ray, anesthesia, surgery, oxygen support, transfusions, digital radiology, ultrasound, and endoscopy.
Benefits – our care in action
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources, including 24/7 access to Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer-sponsored childcare and elder care
- Personalized care for every family-forming journey
- Discretionary funds and FREE CE courses
- Pet perks and veterinary service discounts
- Student loan management tools and assistance
Provide your best care with more bridges and less barriers.
We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.
Support for you is as vital as the support you provide.
You’ll Thrive with Us
At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
- Our vast, diverse, and free library of continuing education courses - ThriveU
- Live, virtual interactive workshops to develop valuable leadership skills
- A program to designed to teach you the fundamentals of running a pet hospital
- Scholarship opportunities and tuition reimbursement
- Move into any specialty, hospital type, or environment – across the nation.
- Leadership training for a thriving and long career in the veterinary profession.
About Thrive
Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.
We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.
At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.
