What are the responsibilities and job description for the Front Desk Manager position at THRIVE SPINE AND SPORTS REHAB?
Company Description
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Role Description
The Front Desk Manager role is a full-time position based on-site in Belmar, NJ. The individual in this role will oversee receptionist duties, manage front desk operations, and ensure a welcoming experience for visitors and clients. Key responsibilities include handling customer inquiries, managing reservations and appointments, and addressing customer service needs to ensure a high level of satisfaction. Additional tasks may include overseeing administrative functions, maintaining an organized front desk, and coordinating communication across teams.
Qualifications
- Proven skills in Customer Service, ensuring positive client experiences and high levels of Customer Satisfaction.
- Proficiency in managing Reservations and handling Receptionist Duties such as answering calls, scheduling, and greeting clients.
- Strong Communication skills, both written and verbal, to interact effectively with clients and team members.
- Ability to multitask, stay organized, and work in a fast-paced environment.
- Familiarity with office software and scheduling systems is beneficial.
- Previous experience in a front desk, customer service, or managerial role is preferred.