What are the responsibilities and job description for the Restaurant Manager position at TICC, Inc. dba Friendlys?
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To keep the restaurant running smoothly while increasing profitability and growing sales.
ESSENTIAL FUNCTIONS
- Be a strong Leader and visible on the floor during all peak periods.
- Demonstrate the Vision, Mission and Values of Friendly Restaurants Inc.
- Be involved in the Guest Service experience.
- Respond to guest complaints following the Recovery system.
- Reinforce positive guest experience to encourage repeat business.
- Float the restaurant to ensure a positive work environment.
- Maintain a good work ethic every shift.
- Demonstrate strong character and distinguish yourself as the leader on every shift.
- Training staff to follow restaurant procedures.
- Maintain safety and food quality standards.
- Handle high stress situations calmly and with good judgment to please guests and keep staff focused on their daily goals.
Restaurant Manager
Bob Evans Restaurants -
Lancaster, PA
Assistant Manager
Isaac's Restaurant - Greenfield -
Lancaster, PA
Restaurant General Manager
SUMMERWOOD MASTER -
Ephrata, PA
