What are the responsibilities and job description for the Customer Service/Inside Sales Rep position at TiltEdge Solutions LLC?
Position: Customer Service/Inside Sales Rep
Work Location: Little Falls, NJ 07424
Pay: $20 - $24/hr
Duration: 3 Months role with high chances of extension/conversion
Shift: 40 hours weekly - Flexible schedule and candidates will work half day Saturdays
Dress Code: Business Casual
Job Description:
- Welcoming & greeting customers
- Answering questions through three channels: in person, via email, or over the phone
- Providing product recommendations as well as guiding customers to spec items for their needs in person and over the phone
- Processing sales orders for special orders
- Processing payments
- Operating cash registers as well as our own computer system for inventory
- Checking inventory/ making requests for items to be transferred from our second location
- Updating customers on order status
- Organizing inventory/ restock of shelves
Experienced:
Looking for a motivated, experienced inside sales & customer service associate for sales of uniforms and accessories to Public Safety Personnel. The right candidate must be energetic and outgoing. Dependability is a must! Must have previous sales experience dealing with customers one-on-one in a fast-paced retail environment. Up to date computer skills.
skills:
- Retail Management
- Inventory Optimization (JIT, SAP, ERP, MRP)
- Supply Chain & Logistics Coordination
- Procurement & Vendor Management
- Sales & Revenue Growth
- Data Analysis & Reporting (Excel, Pivot Tables, VLOOKUP/XLOOKUP)
- Team Leadership & Training (Coaching, Performance Management, Process Improvement)
- Financial & KPI Analysis
- Customer Relationship Management (CRM)
Salary : $20 - $24