Hotel Sales Manager

As a Sales Manager, you will play a pivotal role in driving revenue through strategic business development, cultivating strong client relationships, and expanding market presence. Representing our award-winning portfolio of hotels, you’ll actively seek new business, promote our properties with confidence, and execute creative sales strategies that generate measurable growth. This position reports to the Director of Sales and works collaboratively across departments to ensure exceptional service delivery from contract to post-stay follow-up.

Key Responsibilities:

• Actively source, solicit, and secure new group and corporate accounts through cold calling, in-person visits, networking, and community engagement.
• Achieve or exceed monthly, quarterly, and annual revenue targets by converting leads into contracted business.
• Develop and maintain strong relationships with local sports organizations, educational institutions, event coordinators, and businesses.
• Meet or exceed monthly and annual sales targets by generating new business through direct outreach and community networking.
• Conduct clients need assessments and deliver proposals that align with both client objectives and hotel profitability.
• Manage and grow existing accounts, identifying upselling opportunities and maximizing revenue through strategic relationship management.
• Conduct in-person visits, calls, and presentations to promote our hotels and their amenities for group travel.
• Monitor industry trends, competitor activity, and market shifts to identify growth opportunities.
• Collaborate with internal teams to ensure smooth execution of contracted business and exceed client expectations.
• Leverage community involvement and connections to identify new group sales opportunities.
• Stay informed on local events, tournaments, and conventions to proactively offer group accommodations.
• Maintain organized and up-to-date CRM documentation and sales reporting.
• Lead property tours and client presentations, highlighting our service excellence and unique offerings.

Qualifications:

• Results-driven professional with at least 3 years of sales experience in hospitality or a related industry.
• Proven ability to close business and build long-term client relationships.
• Excellent communication, negotiation, and presentation skills.
• A creative, self-motivated individual with a passion for driving business.
• Proficiency in Microsoft Office and CRM platforms.
• Bachelor’s degree in hospitality, business, or a related field preferred.