What are the responsibilities and job description for the Team Member position at Tommy's Express Houston?
Tommy’s Express is leading the car wash industry across the globe with innovation, technology, and design. We deliver the ultimate car wash experience. You will see the differences immediately with our attractive, iconic design of our facility. Our guests experience the difference with our self-loading conveyor belts in our bright & open wash tunnel, environmentally friendly yet powerful detergents, as well as our state of the art vacuum systems. We also offer our customer conveniences, like our no-hassle monthly club that can be managed right from their phones.
We are a drug-free company! Must be able to fulfill essential job function in a consistent state of alertness and safe manner.
As a Tommy's Express Customer Service Team Member, You Get To:
- Enjoy a great place to share your day with others
- Deliver a quality experience to guests and team members
- Build your communication skills
- Maintain and operate equipment and facilities with excellence
- Keep a neat and orderly operations
What We Expect From a Tommy's Express Customer Service Representative:
- Promptly and Accurately process guest orders
- Actively promote and sell car washes and unlimited club memberships
- Maintain our car wash, vacuum center and grounds for all customer needs
- Excellent customer service skills
- Highly reliable
- Energetic, self-starter for a fast-paced environment
- Team player and customer focused
- Comfortable with technology
This Job Might Be For You If:
- You Enjoy Learning and Overseeing Wash Quality
- You Enjoy Performing Basic Maintenance on Equipment
- You Have Experience Performing Preventative Maintenance
- You Enjoy Communicating with Management and Operations Team as Needed
- You Are Eager to Learn and Maintain External Vacuum Center
- You Are Neat and Maintain car wash cleanliness at all times
- You Able to Perform site and grounds maintenance (equipment cleaning, site cleanliness, etc.)
- You Are Available Any Time Between 6 am and 8pm, 7 Days a Week
Extra Awesome:
- Promptly and Accurately process guest orders
- Actively promote and sell car washes and unlimited club memberships
- Maintain our car wash, vacuum center and grounds for all guest needs
- Self motivated with a desire to achieve management opportunities
At Tommy's Express, the pace is fast, but everyday is fun. Task's are diverse so there's always something new to do. You'll feel pride in your work and embrace the challenges. We'll teach you what you need to know, but you need to bring a positive attitude and a desire to be the best that you can be.