What are the responsibilities and job description for the Customer Service Representative position at Top Notch Home Services?
Customer Service Representative
Job Description
We are seeking an experienced Customer Service Representative with a minimum of 5 years in customer service to join our growing team. You'll be the first point of contact for our valued customers.
Key Responsibilities:
- Handle inbound customer inquiries
- Schedule service appointments
- Process orders and manage accounts
- Resolve customer complaints professionally
- Maintain accurate customer records
Requirements:
- Minimum 5 years customer service experience
- Excellent verbal and written communication
- Proficiency in computer systems
- Strong problem-solving skills
- Professional phone manner
- Multitasking abilities
Benefits Package:
Competitive salary, health insurance, dental coverage, 401(k) plan, and paid vacation days.
Ready to Join Top Notch?
We're looking for dedicated professionals to join our growing team. Apply today!
Job Type: Full-time
Pay: $20.22 - $24.35 per hour
Benefits:
- Health insurance
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $20 - $24