What are the responsibilities and job description for the LPN/Intake Coordinator position at Total Care Therapy?
Join Our Team as an LPN/Intake Coordinator!
About Us
TCT is a growing therapist-owned and operated company providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy services in home and assisted living settings. We are committed to fostering a close-knit, supportive culture while delivering compassionate, quality care that restores independence for our clients.
At TCT, you’ll enjoy competitive pay, flexible schedules, and the opportunity to grow in a rewarding, professional environment.
Our values—Tailored, Transformative, Transparent, Compassion, Care, and Community (T’s and C’s)—guide everything we do.
Why Join Us?
- Comprehensive Benefits: Medical, dental, vision, and supplemental benefits (eligible after 30 days).
- Financial Perks: 401(k) plan with company match (eligible after 90 days).
- Paid Holidays: Six major holidays off (after 90 days).
- Work-Life Balance: Flexible schedules and paid time off.
- Professional Growth: On-the-job training and upward mobility.
Position Overview
We’re seeking a dedicated LPN/Intake Coordinator with at least 1 year of medical administrative/office experience to join our team. This role is crucial in supporting our daily operations, requiring excellent communication, clerical, and organizational skills.
As an Intake Coordinator, you’ll manage a variety of administrative tasks and serve as the liaison between therapists, patients, families, and medical professionals.
Key Responsibilities
- Receive and document verbal orders from doctor’s offices.
- Manage and upload referrals to the system.
- Communicate effectively with therapists, patients, families, and healthcare providers.
- Answer inbound calls and make outbound calls to doctor’s offices.
- Prepare, receive, and distribute faxes.
- Create and format letters, memos, and other necessary documents.
- Upload signed documents and ensure accurate record-keeping.
- Respond to emails and forward messages to the appropriate team members.
- Maintain and update spreadsheets using Google Suite tools.
What We’re Looking For
- Experience: Minimum 1 year of medical office/administrative experience.
- Skills: Strong organizational, clerical, and time management skills with a keen eye for detail.
- Communication: Professional phone etiquette and excellent verbal/written communication skills.
- Technology: Proficiency in Google Suite (Docs, Sheets, Forms) is required.
- Attributes: Reliable, hard-working, and able to thrive in a fast-paced environment.
Compensation
Competitive, negotiable, and based on experience.
Ready to Grow With Us?
If you’re a dedicated professional with a passion for making a difference, we’d love to hear from you! Apply today and join the TCT team.