What are the responsibilities and job description for the Floor Care Technicians Manager position at Total Cleaning?
Overview
We don’t have jobs, we have careers! We don’t have employees, we have cleaning specialists! Total Cleaning provides complete managed facility services including daily and weekly cleaning for facilities including: hospitals, medical facilities, schools, office buildings, commercial warehouse spaces, and Home Owner’s Associations. We also offer construction cleaning and marble services (move-in ready post construction clean up for corporate buildings, residential properties, condominiums, home builders, complete marble care). Our single priority is to exceed our customers’ highest level of expectation by providing them with impeccable managed facility services that center around clear communication, strong quality control processes, attention to detail and accountability. Total Cleaning has been providing premier commercial cleaning services throughout Florida since 1989. Our commitment to continuing education ensures that our team receives ongoing training in order to provide the highest quality cleaning service available. We believe that our cleaning specialists’ abilities, knowledge and experience will further Total Cleaning’s growth and success, and in turn, will help our cleaning specialists’ achieve their personal and career goals and successes.
Job Skills / Requirements
Key Responsibilities:
- Operational Management:
- Supervise and manage the day-to-day operations of janitorial services and floor care.
- Ensure timely and efficient completion of cleaning and floor care tasks in accordance with established standards.
- Oversee the maintenance and repair of floor care equipment, including buffers, vacuums, and scrubbers.
- Schedule and coordinate floor care services, including routine cleaning, deep cleaning, waxing, and buffing.
- Team Leadership:
- Lead, train, and supervise janitorial and floor care staff, ensuring all team members adhere to safety and cleanliness protocols.
- Monitor staff performance, provide feedback, and implement corrective actions when necessary.
- Conduct regular team meetings and safety training to ensure the highest level of service.
- Quality Control & Customer Satisfaction:
- Conduct inspections of cleaning and floor care activities to ensure quality standards are met.
- Address and resolve any customer complaints or issues in a timely and professional manner.
- Develop and implement corrective actions for any deficiencies or areas of improvement.
- Inventory & Equipment Management:
- Oversee the ordering and inventory management of cleaning supplies, floor care chemicals, and equipment.
- Ensure that all cleaning supplies are stocked, organized, and compliant with safety standards.
- Health & Safety Compliance:
- Ensure compliance with all OSHA regulations, health codes, and safety guidelines.
- Monitor and ensure safe usage of cleaning chemicals and equipment by all staff members.
- Reporting & Documentation:
- Maintain accurate records of cleaning schedules, work orders, and inventory.
- Provide regular reports to management regarding the status of cleaning and floor care operations.
Qualifications:
- Experience:
- Minimum of 3-5 years in janitorial management, floor care, or facilities maintenance, preferably in a supervisory or management role.
- Strong background in managing cleaning staff and floor care procedures for commercial and/or residential properties.
- Skills:
- Excellent leadership, communication, and interpersonal skills.
- Ability to prioritize tasks and handle multiple responsibilities in a fast-paced environment.
- Knowledge of floor care techniques, cleaning procedures, and equipment maintenance.
- Familiarity with OSHA regulations, safety standards, and the proper handling of cleaning chemicals.
- Education:
- High school diploma or equivalent; Associate’s or Bachelor’s degree in Facilities Management, Business Administration, or related field is a plus.
- Other Requirements:
- Ability to work flexible hours, Specially including nights and weekends if needed.
- Must have a valid driver’s license and reliable transportation.
- Bilingual (English/Spanish) is a plus, as South Florida has a diverse population.
We offer PTO (Vacation, Sick and Personal Time), Health Insurance, Dental Insurance and Vision Insurance, Company paid holidays and the chance to join an exciting growing company!
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days
Screening Requirements: Motor Vehicle, Drug Screen, Criminal Background Check
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