What are the responsibilities and job description for the Receptionist/ Front Desk Assistant position at Total Health and Healing Center?
Job Title: Receptionist/ Front Desk Assistant
Hours: We are open Monday through Thursday, 8am – 6pm and 8am - 5pm on Friday. We are looking for someone to work as a receptionist for our morning shift alongside our office manager: 7:45am - 1pm, Monday - Thursday and 7:4 am to 12pm on Fridays. Hours and days can be negotiated.
- Mission
At Total Health and Healing Center we take a total approach to uncover the cause of illness and disease. This holistic approach includes addressing our patient's individual body structure, bio-mechanics, their organ systems, internal biochemistry, emotions, and energy blocks. We are better able to not only alleviate pain but help our patients achieve profound levels of health and wellness through this comprehensive and structured approach. Our goal is to work with the whole body as we create vibrant health and, more importantly, inspire and educate our patients to become active participants in their own well being. We help alleviate disease and create health!
- Job Statement
The Receptionist/ Front Desk Assistant is responsible for providing a point of contact for office traffic and providing exceptional customer service.
- Job Description
Objective A: Customer Service
1. Grant access to the wellness center and greet the patients.
2. Answer incoming telephone calls, assist callers, take messages, provide information, and schedule appointments.
3. Support the highest level of customer service for clients, staff, and visitors.
3. Maintain a professional and personable demeanor in all ways.
Objective B: Office Responsibilities
1. Update and maintain patient‘s information and scan/ copy paperwork.
2. Accurately document all activities. Notify appropriate supervisor and/or manager of any critical incidents or emergencies.
3. Route incoming paperwork/ labs/ radiology reports to appropriate staff members.
4. Assist other departments with miscellaneous items this includes assisting the chiropractors with various procedures including removing needles and preparing foot baths.
5. Order supplements.
Objective C: Collaboration
1. Attend staff meetings.
2. Actively participate in processes development for growth of the company.
4. Job Requirements
1. Graduation from a standard senior high school or equivalent.
4. Able to communicate well in English
5. Must be able to multi-task.
6. Ability to work well under stressful conditions.
7. General office clerical and computer skills required including Microsoft Word and Excel.
8. Because of the nature of this work, position requires someone pleasant, personable, patient and having a desire to be of assistance to those in need.
9. Able to work with minimum day to day supervision.
10. Ability to work proficiently and efficiently on a timely manner
11. Promotes and believes in TH&HC mission statement
Knowledge of:
Telephone skills
General office and clerical procedures
General office equipment
Typing
Basic mathematics
Basic English - spelling, punctuation, vocabulary
Good Computer skills
A criminal background check will be completed before hire.
No vaccination requirements.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $18 - $20