What are the responsibilities and job description for the Gallery/Retail Manager position at Totally Bamboo?
This is a hands-on opportunity to build a brand and space from the ground up. You’ll lead the creative and operational direction of both the gallery and the retail store—helping shape a dynamic destination for art, design, and community.
We’re launching a new gallery focused on fine art, wood furniture, and curated designs, with an adjoining retail store featuring sustainable, design-focused home and lifestyle products. We’re seeking a Gallery/Retail Manager to lead both areas—establishing the brand, curating exhibitions, managing retail operations, and building community engagement.
This full-time role combines creative direction with hands-on leadership. You’ll be responsible for daily operations, marketing, artist and vendor relations, and event production.
Responsibilities
Strategy & Leadership
- Set the gallery and retail vision, mission, and programming goals.
- Develop systems and processes for smooth day-to-day operations.
Branding & Visual Identity
- Create a consistent visual identity across print, web, signage, and packaging.
- Coordinate with fabricators, designers, and web developers as needed.
Digital & Marketing
- Build and maintain the website, including e-commerce functionality.
- Manage digital marketing, newsletters, and social media.
- Use analytics to track performance and adjust strategies.
Exhibition Programming
- Curate exhibitions and manage artist submissions, contracts, and communications.
- Oversee exhibition layout, installation, and wall text production.
Retail Operations
- Select and manage product inventory that aligns with the store’s aesthetic and values.
- Oversee merchandising, POS systems, and daily retail activities.
- Train and supervise front-of-house staff.
Events
- Plan and execute gallery openings, community events, and product launches.
- Manage event logistics and budgets.
Outreach & Community
- Represent the gallery and store at industry and public events.
- Build partnerships with artists, vendors, and local organizations.
Sales & Guest Experience
- Support sales during events and ensure a strong visitor experience.
- Implement efficient sales and customer service processes.
Administration & Budgeting
- Maintain records for exhibitions, contracts, inventory, and sales.
- Track budgets and recommend cost-effective solutions.
Qualifications
- Experience managing a gallery, retail store, or cultural space
- Strong background in curation, branding, or design
- Familiarity with artist/vendor contracts and gallery or retail systems
- Strong communication, organizational, and leadership skills
- Retail and customer experience knowledge is a plus