What are the responsibilities and job description for the BSA and Fraud Specialist position at Town & Country Federal Credit Union?
BSA and Fraud Specialist
We are looking for a highly motivated individual interested in joining one of the most innovative Maine-based financial institutions that prides itself on empowering members to better manage their personal finances, building relationships, and delivering first-class service.
As a proud not for profit financial cooperative, Town & Country supports many charitable causes important to our members and the communities we serve. Habitat for Humanity, the Maine Cancer Foundation, Eastern Trail Alliance are just a few organizations we not only support financially but with our time. Employees enjoy the opportunity to connect with these and many other organizations through meaningful community projects.
The BSA Specialist is part of a two person team that is responsible for the investigation of fraudulent, illegal, or improper activities by internal or external means, and the prevention and the recovery of losses sustained by such activities. This team is part of a larger Operations department. Team members connect daily, virtually and in person, to support one another through complex fraud investigations, during high demand, and special projects.
Function and Responsibilities
The BSA and Fraud Specialist monitors high risk or suspicious accounts, through cases and tasks within the BSA/AML software. Investigate all suspicious or unusual activity referred to by Branhes, other departments, and submit to the BSA Officer for review. Educate staff to identify and respond to potential fraudulent situations to ensure minimal loss to the credit union. Escalate issues to appropriate levels of management. Prepare necessary CTR and SAR reports and submit to BSA Officer. Review and process return check items for collections, fraud review, etc.
Experience & Education
One to three years of similar or related experience. High school education or GED.
Interpersonal Skills
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. If an employee requires a reasonable accommodation based on a disability, he or she must notify his or her direct supervisor or human resources.
- Enters and locates information on computer.
- Presents information to individuals and/or small or large groups.
- Communicates effectively in person or by using electronic equipment and devices.
- Creates documents, reports, etc., using a computer, pen, pencil or other means of recording information.
- Grasps and manipulates objects of different size and weight, requiring fine motor skills and hand-eye coordination.
- Visually locates and identifies information, often in small print.
- Reads information, often in small print.
- Sits at desk for extended periods of time.
- Repetitive motion with hands and arms while using computer.
- Lift up to 25 lbs.
Location
This department is located at our Operations Center in Scarborough, Maine. This position will start as full time on location position through the training process with hybrid/remote thereafter.
Benefits
Medical (HSA), dental, vision, short- and long-term disability, life insurance, parental leave, vacation, paid holidays, paid volunteer hours, 401K, bonus plan, profit sharing, tuition reimbursement, corporate logo wear, insurance, and credit union product discounts, and lots of perks!
