Systems Administrator

 This posting will remain open continuously until filled.

Anticipated Hiring Range: $37.24 to $44.69 hourly

The Town of Castle Rock’s future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock’s identity and quality of life for the future? We value teamwork, cooperation, and quality communication.  We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.

Working for the Town of Castle Rock includes:

• The opportunity to make a difference in our community 
• Career Advancement Programs
• Employee well-being program
• Competitive total compensation with an excellent benefits package
• Free membership to the MAC or Recreation Center
• Public Service Student Loan Forgiveness eligible employer

Department:
The Town of Castle Rock’s Division of Innovation and Technology (DoIT) plans and maintains the Town’s information systems. Employees in this division are dedicated to improving business processes and prioritizing technical projects according to the Town’s strategy and goals.

The Systems Administrator manages critical servers, including finance, police and fire systems, websites, disaster recovery systems, and email. Performs duties in a manner consistent with the stated values of the organization.

Essential Duties & Responsibilities:

• Responsible for daily server support for Town departments including, but not limited to fire, police, finance and recreation.
• Manages and supports the Town’s information disaster recovery center.
• Ensures server stability and reliability. Responsible for performing preventative maintenance and installing patch updates on servers.
• Performs backup support of security technology, including firewalls, servers and wireless access points.
• Responsible for virus protection, planning and implementation and email spam protection.
• Follows server standards and maintains standards through documentation and cross-training of Computer Technicians.
• Manages the Town’s email system on Microsoft Exchange server and remote access to email.
• Provides 2nd level support for complex server and network issues.
• Responsible for the Town’s storage area network (SAN) installation, maintenance and support.
• Manages the Town’s virtual server infrastructure (VMware) and configures virtual server clusters.
• Maintains mobile device management servers and software.
• Responsible for installation and maintenance of Active Directory infrastructure, Microsoft DNS and DHCP, Microsoft SQL Server and the Town’s backup and archiving system.
• Monitors industry direction and keeps abreast of technology trends.
• Performs other duties as assigned or required.

Minimum Qualifications:

Education:  Bachelor’s Degree in Computer Science or closely related field. 

Experience: Two (2) years' progressively responsible experience and/or training including working with mid- size computer networks in a technical environment, or any equivalent combination of education, training, or experience.

Knowledge, Skills, and Abilities:

• Demonstrated ability to quickly learn new technologies and applications.
• Knowledge of implementation of local area network systems (LAN), computer software, data structures, computer programming languages and logic, and current practices and development in the field of information technology.
• Ability to effectively listen and evaluate customer requests to manage system requirements.
• Ability to convey information to the customer in a non-technical and common descriptive manner.
• Ability to establish and maintain effective working relationships.
• Ability to utilize a variety of advisory and design data and information, such as software and hardware manuals, networking manuals, technology publications, and the Internet.
• Knowledge of storage protocols including ISCSI and NFS for use in a virtual environment. 

Physical Demands:

• Sedentary work for long periods of time at a keyboard or workstation
• Occasional physical work including ability to move and lift equipment weighing up to 50 lbs. 
• Occasional lifting, carrying, walking and standing
• Occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl
• Frequent hand/eye coordination to operate personal computer and office equipment such as hand tools and diagnostic instruments
• Vision for reading, recording and interpreting information
• Speech communication and hearing to maintain communication with employees and citizens

Work Environment: 

• Works primarily in a clean, comfortable environment

Equipment Used:

• Uses general modern office equipment, to include, keyboard, 10-key adding machines, diagnostic instruments, and telephones 
• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment

Must satisfactorily complete a criminal background check and fingerprint analysis prior to commencing employment.

The Town of Castle Rock is an Equal Opportunity Employer. 

Salary : $37 - $45