What are the responsibilities and job description for the Assistant Housekeeping Supervisor position at TownePlace Suites by Marriott Sidney?
Job description
The Assistant Housekeeping Supervisor is responsible for the daily operation of the Housekeeping and Laundry Departments necessary to maintain the hotel to the highest standards. Responsibilities include leading and motivating teams; contributing to the profitability of the hotel by working within a budget and controlling costs, expenses and labor; managing daily workflow; overseeing hotel recycling, scheduling, maintaining linen and supplies par levels, and employee training. The Assistant Housekeeping Supervisor will be performing daily housekeeping tasks on days not overseeing the department.
Responsibilities
- Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.
- Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor
- Investigate complaints, evaluate corrective actions, and implement plans to resolve and de-escalate conflicts.
- Communicate effectively to provide clear direction in assigning and instructing Housekeeping in work details.
- Manage department inventory.
- Provide staffing, training, counseling, and performance reviews for the housekeeping department.
- Ensure employees understand expectations and parameters.
- Comply with all hotel policies, procedures, and standards of operation.
- Solicit employee feedback and review employee satisfaction results to identify and address employee problems or concerns.
- Emphasize guest satisfaction
- Perform any additional tasks or projects as required.
- Maintain high morale, a good work environment, and a sense of professionalism and guide the staff to increase productivity.
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Sidney, OH 45365: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel Cleaning: 1 year (Preferred)
Work Location: One location