What are the responsibilities and job description for the Housekeeper position at TownePlace Suites by Marriott?
Job Description
SUMMARY: Maintains hotel premises in clean and orderly manner by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by a manager or supervisor as needed..
- Collects soiled linens for laundering, and receives and stores linen supplies in linen closet.
- Cleans rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker rooms, and other work areas.
- Sweeps, scrubs, waxes, and polishes floor.
- Cleans rugs, carpets, upholstered furniture, and draperies.
- Washes walls, ceiling, and woodwork. Washes windows, door panels, and sills.
- Empties wastebaskets, and empties and cleans ashtrays.
- Transports trash and waste to disposal area.
- Replenishes guest and bathroom supplies. Replaces light bulbs.
- Reports any maintenance related problems to the maintenance department through proper communication channels.
- Rotates mattresses on a quarterly basis.
- Proper uniform and name tag worn at all times.
- Acknowledgment and a pleasant greeting given to each and every guest.
- Thorough knowledge of all in house products along with local area information to assist guest when needed.
- Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.
- Timely (within 10 minutes) response to guest needs for housekeeping supplies.
- Guest name is used at all times upon entering an occupied room.
- Associate will empower himself to accept any customer problem brought to their attention as their problem and do everything in their power to get the problem resolved.
- Interacts with internal and external customers in a positive, professional and accommodating manner.
- Associate will assume the responsibility of maintaining the storerooms in a clean, neat, and organized state.
- Associate must display a team attitude and assist co-workers when the need arises.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must have a flexible schedule and ability to work days or evenings including weekends and holidays.
- Must have exceptional customer service skills
- Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
- Ability to work well in a team environment
Job Type: Part-time or full time
Job Types: Full-time, Part-time
Pay: $12.75 - $13.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Newburgh, IN 47630: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $13 - $13