What are the responsibilities and job description for the Front Desk Agent and Night Auditor position at TownePlace Suites Charleston Mt. Pleasant?
!! Hiring LOCAL RESIDENTS Only !!
DO NOT APPLY IF YOU LIVE MORE THAN 1 HOUR AWAY FROM MT. PLEASANT, SC
! Marriott FOSSE System Experience gets higher pay and hiring priority !
Full-time 5 days a week up to 40 hours some weekends and holiday
TownePlace Suites Mt. Pleasant is a beautiful new hotel
Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Responsibilities:
1. Greet, register, and assign rooms to guests. Issue room key without announcing room numbers.
2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
3. Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
4. Compute bill, collects payment and makes change for guests. May post charges such as snack shop and guest laundry by hand or machine.
5. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
6. Take the initiative to greet guests in a friendly and warm manner.
7. May make restaurant, transportation or entertainment reservations for guests; may assist guests in placing valuables in our safe-deposit boxes
Other duties as assigned.
Job Skills:
1. Speak clearly and listen carefully.
2. Use personal judgment and specialized knowledge to give information to people.
3. Communicate well with many different kinds of people.
4. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $19
