Housekeeping Inspector

Purpose for the Position: The experienced Room Inspector inspects the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction by performing the following duties.

Requirements

• Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction.
• Work with and train room attendants to ensure daily tasks are completed timely and accurately.
• Inspect housekeeping carts and closets to ensure that they are properly stocked.
• Work with house person to maintain cleanliness of public areas through the hotel to ensure cleanliness.
• Maintain cleanliness of hotel hallways, stairwells and elevators.
• Support room attendants by cleaning and stripping guest rooms as needed.
• Communicate with the Front Office staff of any housekeeping delays or issues and make necessary changes to room status.
• Fill out work order tickets as needed and ensure unacceptable rooms are not released back to inventory until items are addressed.
• Perform open and closing procedures for the Housekeeping department in the absence of the Executive Housekeeper and/or Housekeeping Supervisor.
• Provides support to Executive Housekeeper to ensure that guest satisfaction scores meet or exceed brand standards.
• Be willing to clean rooms, do laundry or houseman duties in the event of a contingency.
• Assist with linen inventories
• Performs any other duties as requested by supervisor.
  
  

To do this kind of work, you must be able to:

• Be an outgoing and welcoming personality for the Hotel.
• Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge.
• Make decisions based on your own judgment and company policy.
• Follow instructions without supervision.
• Speak and write clearly and accurately.
• Be available for work during days, evenings, weekends and holidays.
  
  

Physical Demands: Lifting 30 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking, standing, reaching, handling, feeling, talking, hearing, and seeing are required.

Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside.

Supervisory Responsibility: Trains and supervises full-time, part-time and/or temporary workers.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.