What are the responsibilities and job description for the Merchandising Sales Associate position at Tractor Supply?
Job Summary
This role is part of the Field Activity Support Team (FAST), primarily working in a single store, to own and execute variable tasks such as planograms, signage, price changes, and physical inventories. The position will also provide support for other tasks, including merchandise and fixture assembly, and the maintenance of all signage. The ideal candidate will interact with customers and team members, providing legendary customer service.
Key Responsibilities
- Maintain regular and predictable attendance.
- Work scheduled shifts Monday through Thursday, unless otherwise dictated by business needs.
- Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
- Complete planograms and resets accurately and in a timely manner.
- Maintain visual merchandise standards.
- Perform store-specific measurements.
- Complete store layout initiatives.
- Perform accurate counts for store inventories, as well as cycle counts.
- Complete Tractor Way top cap process.
- Complete store price changes accurately and in a timely manner.
- Hang store signage, including Circulars, Price Cuts, and Managers' Specials.
- Assemble merchandise, fixtures, and PDQs.
- Perform detailed recovery and review planogram integrity.
- Make the customer a priority when approached and provide legendary customer service while in stores through the use of GURA: Greet the Customer, Uncover the Customers' needs, Recommend products, Ask for the Sale, and Provide peak coverage as needed.
Qualifications
No experience is required. A High School Diploma is preferred. Any suitable combination of education and experience will be considered.
Working Conditions
The working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots are generally hard surfaces (concrete, asphalt, etc.). Lighting and temperature are adequate. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
Physical Requirements
The ideal candidate will be able to move and transfer merchandise, weighing up to 50 pounds, throughout the store. They will also be able to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment. The ability to occasionally lift or reach merchandise overhead is also required. The candidate will frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. They will also be able to move throughout the store for an entire shift. The ability to read, write, and count accurately to complete all documentation is essential. Strong written and verbal communication skills are also required to communicate effectively with team members and customers. The ability to handle and be in contact with birds/poultry is also necessary. The ideal candidate will successfully complete all required training.