What are the responsibilities and job description for the Dispatcher position at Tradewind Aviation LLC?
Description
Tradewind Aviation is a leading Part 135 commuter and on-demand private charter operator with operational bases at the Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), San Juan, PR (SJU) and Stuart, FL (SUA) airports. Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality aircraft, crew, and service, Tradewind provides personal air travel—both private and scheduled service—throughout North America and the Caribbean.
For more details visit www.flytradewind.com
About the Candidate / Role
Tradewind Aviation is looking for a full-time Dispatcher to be based in Oxford, CT. Dispatchers handle flight and crew schedules within the next 48 hours. They will work closely with Flight Coordinators to ensure clients are receiving the best possible customer service. The ideal candidate will maintain situational awareness and address issues as soon as practical. They must work well in a team environment and have excellent communication skills.
Must be flexible with work schedule and able to work weekends and holidays.
Responsibilities
- Report to the Dispatch Supervisors
- Maintain a culture of total client service, focused on anticipating client needs and exceeding their expectations.
- Interface with all Tradewind departments to ensure effective communication for continued workflow.
- Identify safety hazards and report to a supervisor or through the Safety Management System (SMS).
- Handle flights over the next 48 hours.
- Arranging international handling with customs/vendors.
- Set up slots or reservations with airports.
- Plan crew logistics.
- Optimization of schedule.
- Provide availability to Charter Sales team.
- Monitor weather conditions in operational areas.
- Coordinate aircraft maintenance as required.
- Other duties as assigned.
Requirements
- Bachelor’s degree preferred.
- 4 years of aviation experience or 2 years of aviation dispatch/scheduling experience.
- FAA Dispatch certificate preferred.
- Dispatch and/or scheduling experience in FAR 135 operations preferred.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 15 lbs. at times.
Benefits
- Competitive salary
- Medical, Dental, Vision, FSA/DCA and 401(k) plan
- Paid vacation and sick days
- Paid Parental Leave
- Fun, dynamic team with opportunities for rapid advancement
- Travel benefits on various US and International airlines
