LSS Contracting Operations Leader

LSS Contracting Operations Leader This job is available in 9 locations See all Category Sales and Service Job Id 2600564 Life Science Solutions Job TypeFull-time Previous job At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.    What’s in it for you:   Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.  Thrive at work and at home:   Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!    Family building benefits include fertility coverage and adoption/surrogacy assistance.    401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.     Paid time off, including in support of volunteer and parental leave needs.       Educational and training opportunities through company programs along with tuition assistance and student debt support.     Learn more about our benefits here!   The LSS Contracting Operations Leader is responsible for the administration, implementation, and management of the contracting fulfillment processes in its goal of operational excellence, support of overall strategic objectives and accountability for overall project financial and quality results. This role will play an integral role in the growth and success of the Engineered Solutions (and broader Life Science Solutions) organization. Our Engineered Solutions business builds and services complex refrigeration solutions for Life Sciences customers. The right candidate will bring leadership, passion, quality obsession, and creativity to manage our growing contracting business that requires close leadership collaboration with internal and external customers. An outstanding communicator, this person will be able to successfully manage a team through an execution vision culminating in positive customer and business outcomes, such as CSAT, on-time projects, and projects exceeding quality and financial targets. This is a highly impactful role as part of an exciting growth-driven organization in very strategy markets. Where is the work: Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office at one of our hub locations, La Crosse, Davidson, Minneapolis, Tyler, Clarksville, St Paul, Pueblo, Grand Rapids, or Noblesville. Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office. Primary Responsibilities: Overall contracting operations responsibility for the following functions: order validation/follow up, customer inquiry, engineering collaboration/submittal submission, controls/automation system, startup/ commissioning, project management, technical support, warranties, claims, and resource allocations. Responsible for achieving mission objectives regarding profit and resource goals. Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and staff as needed. Ensures that quality standards are maintained, after an order is closed, for contracting process and functions required for execution and customer satisfaction. Maintains quality standards by supervising and inspecting job sites. Monitor, measure, and modify process and process measurements to meet customer needs and business objectives effectively and efficiently. Responsible for communications flow relative to the operations process. Interacts with Sales to ensure smooth hand off of projects from the sales process. Responsible for the overall direction, coordination, and evaluation of contracting operations team. Carries out management/leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Develops team leaders/coaches to establish required skill sets, talents, and capabilities. Flexibility to work outside normal work hours/weekends, as required. Qualification & Competencies: Self-starter with collaborative spirit. Experienced and knowledgeable in contracting processes and turnkey projects preferred. Analytical skills: ability to anticipates issues and drive countermeasures to meet objectives. Organization: ability to manage multiple priorities; schedules and leads timely status review meetings Outstanding communication; engage and influence individuals at all levels, internally and externally. Strong attention to detail, resilient & adaptable Energetic, forward thinking, and creative with high ethical standards Bachelor’s Degree, related HVAC/refrigeration and leadership experience required. Business case development experience and general financial acumen highly preferred. May coach subordinate supervisors in the contracting process. Travel as needed (10-30%, based on business needs) Compensation:    Base Pay Range: $154,100 and up based on experience This role is eligible for an annual bonus plan Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.   Equal Employment Opportunity:   We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.