Customer Sales - Account Executive

Defining the Role:

As a Customer Sales - Account Executive, you will play a pivotal role in driving revenue growth for the 3PL arm of TSA. This individual contributor position entails building and nurturing a robust book of business. Your responsibilities will span lead sourcing, sales process management, capacity acquisition, and implementation of effective sales strategies to ensure service accountability. The ideal candidate must demonstrate a deep understanding of the industry’s service lines, possess strong sales and communication skills, and consistently collaborate with other teams and divisions within TSA.

Who is TSA:

Transportation Services of America (TSA) offers a diverse range of transportation options tailored to meet our customers’ needs. We offer end-to-end solutions at all levels of the supply chain. With our steadfast commitment to professionalism in transportation since 1984, TSA is well positioned for growth in 2024 and beyond. We are a customer-centric organization that believes in growth by supporting and empowering our employees. As we look to reinvent ourselves in 2024 organizational culture and commitment to service will be at the forefront of our values.

Responsibilities:

Relationship Building:

• Cultivate and grow relationships at multiple levels within customer and supplier organizations.
• Use effective negotiation and sales strategies during solution pricing and selling discussions with customers.

Consultative Sales Approach:

• Execute a consultative sales approach, offering innovative solutions to both new and existing customers.
• Collaborate with other departments to uncover opportunities for improved efficiencies and continuous improvement.

Market Awareness:

• Stay informed about industry market trends, competition, products, services, and pricing.
• Conduct consistent customer reviews to adapt to business and industry changes.

Exceptional Customer Experience:

• Deliver a positive customer experience through proactive communication and timely responses.
• Utilize CRM tools to organize and track business development activities.

Networking and Lead Generation:

• Participate in networking events, conferences, and trade shows to promote our services.
• Actively contribute new leads and opportunities to the sales pipeline through existing relationships, cold calling, and innovative prospecting.

Proposal Preparation:

• Prepare formal responses to Requests for Information (RFIs) and Requests for Proposals (RFPs).

Database Management:

• Maintain accurate and up-to-date information in the CRM database regarding all sales contacts and accounts.

Qualifications:

• Bachelor’s degree.
• 5 years of experience in supply chain management or logistics.
• Proven success in business development.
• Strong negotiation skills and consultative selling approach.
• Ability to analyze market trends and adapt to changes.
• Excellent communication and relationship-building abilities.
• Ability to work collaboratively with other departments to achieve company goals.
• Proficiency in using CRM tools.

Benefits:

• Competitive base salary (Range of $65,000 - $80,000). Salary offered based on experience and other factors.
• Competitive commission structure in addition to base salary.
• 401k
• Dental, Vision, Medical Insurance
• Paid time off.
• Other Benefits

Employment is “at will”:

At TSA employees are considered “at-will.” This means that either the employer or the employee can terminate the employment relationship at any time. However, this termination cannot violate any applicable laws. Employees also have the right to voluntarily resign from their positions. The expected base salary for this role ranges is $65,000-$80,000 commissions.  The actual compensation is determined based on various factors such as job-related knowledge, location, skills, and experience.

TSA does not accept unsolicited agency resumes, and any received without solicitation will be considered property of TSA. The company is committed to equal employment opportunity, considering candidates without regard to race, creed, color, national origin, age, sex, religion, disability, veteran status, marital status, gender identity, sexual orientation, or any other protected characteristic under applicable federal, state, or local law. If you need special assistance during the employment process, please contact Human Resources. If your application progresses, you will be directly contacted by the appropriate HR representative. TSA reserves the right to defer or close a vacancy at any time.

TSA- Transportation Services of America:

At TSA we believe in fostering an inclusive and diverse work environment. TSA values a culture of integrity, respect, and believes in the value and rights of individuals of all cultures. Being a part of the team is being a part of the family. We are looking to grow the family and truly bring quality service and industry expertise to our customers. Thank you for your consideration to TSA.